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K R A K E N X R G B S E R I E S
IX. WARRANTY SERVICE FROM RESELLERS
In the event that a warranty service is sought, you must provide proof of
purchase (store receipt or invoice) in order to receive the service and if
deemed necessary, repair or replacement product.
In North America:
Within the first 60 days after purchase, please return your product (or
for power supplies installed within our enclosures, just the failed power
supply) to your dealer or reseller for a replacement. If the product is
still within warranty and you can no longer return it to your dealer,
please contact NZXT Customer Support (see above) for assistance and
instructions. NZXT will not accept returns without prior approval and an
RMA number.
In Europe:
Within the first year after purchase, please return your product (or for
power supplies installed within our enclosures, just the failed power
supply) to your dealer or reseller for a replacement. If the product is
still within warranty and you can no longer return it to your dealer,
please contact NZXT Customer Support (see above) for assistance and
instructions. NZXT will not accept returns without prior approval.
In Australasia:
Within the first two years after purchase, please return your product
(or for power supplies installed within our enclosures, just the failed
power supply) to your dealer or reseller for a replacement. If the product
is still within warranty and you can no longer return it to your dealer,
please contact NZXT Customer Support (see above) for assistance and
instructions. NZXT will not accept returns without prior approval.
The cost of shipping will be borne at the first instance by you; however, if
the purchased item is defective, NZXT will reimburse reasonable postage
or transportation of costs.
Outside North America, Europe, and Australasia:
If your product needs to be returned within the warranty period, please
contact the retailer or distributor from whom you purchased the product.
5.1 NZXT GLOBAL WARRANTY POLICY
