NZXT Kraken Z73 360mm - RL-KRZ73-01 - AIO RGB
CPU Liquid Cooler - Customizable LCD Display - Improved
Pump - Powered by CAM V4 - RGB Connector - Aer P
120mm Radiator Fans (3 Included)
FREQUENTLY ASKED QUESTIONS (FAQ)
1.)
Why is my Kraken Z53/Z63/Z73 display or pump not
working?
If your Kraken Z53, Z63 or Z73 has is overheating or the display is not working, first please
verify if the cooler is visible in our CAM software. If the product is not visible in CAM, this is a
separate issue with recognition, the cooler will only work fully if Windows and CAM recognize
a cooler when the PC starts up. Please refer to this guide linked below for issues with recognition
like these:
My CAM Powered Device Is Not Recognized
Now if your cooler is recognized in CAM, but is still having the aforementioned problems, this
can mean the main power cable was inserted improperly into the cooler. While the main power
cable is keyed to prevent it from being put in backward, sometimes customers are able to force it
in. To make sure your cable is put in correctly, make sure the rightmost pin is empty on the main
power cable. This is the side you'll have the cable facing when plugged into the cooler.
If your cooler is still not working properly after verifying this cable is connected properly, please
contact our customer service team.
