O2health Help at Hand, User Manual

31

30

2. Press the              to cancel

Making and taking calls

You can use your handset to take calls, just like 
a normal phone. You can also use it to phone 
up to four people using the four buttons. 
(Change the numbers on the Help at Hand 
website). You need to select the speed dial 
number and press the green button to do this.

As long as you’re subscribed to Help at Hand, 
you’ll always be able to reach our support 
centre by pressing the support button. But 
if you want to use your handset to call other 
people, you’ll need to buy minutes on top of 
your subscription.  
Do it by:

•

going to https://helpathand.o2.co.uk, or

•

going to o2.co.uk/webtopup

To make a call

1. 

Press the number you want to ring.

2.   

Press the red cross to cancel the call.

2. Press the              to reject a call

1. Press the              to hang up   

2. Press the              to answer

1. Press the              to go into menu

3. Press the              again to select

2. Press the  

to move to  

   ‘call history’

To pick up

1. 

Phone rings.

2.

  Press the green circle.

To reject a call

1.

  Phone rings.

2.

  Press the red cross.

To hang up

1. 

Just press the red cross.

To check your call history

1.   

Press the green circle to go  
into the menu.

2.   

Use the buttons on the side  
to move to ‘Call history’.

3. 

 Press the green circle again.

4. 

 Choose whether to look at calls  
you’ve missed, made or received.  
(You can delete your history too.)

5.

  Read through the last 20 calls.