Zeta 5W Series Manual - V2.8
© Oak Stoves 2018
21
Ins
talla
tion Ins
tructions
The Oak Stoves Extended Warranty does not cover:
a)
In normal usage the paint finish of your Oak Stove may change colour slightly. As these circumstances
are considered normal, they are not covered by the warranty.
b)
Enamelled components where these parts are subjected to abnormally high temperatures, chemical
abrasion or thermal shocks, resulting in chipping, cracking, bubbling or discolouration and crazing of
the enamelled finish.
c)
Damage resulting from installation and usage where the appliance has not been installed or used
in accordance with the Oak Stoves installation and operation instructions, or if the installation does
not conform to local building, fire and safety regulations.
d)
Defects or faults caused by specific local conditions such as draught problems, water damage,
condensation and chimney defects.
e)
The Extended Warranty does not cover damage caused by over-firing of the appliance. (Please
see your Installation and Operating Instructions for further information)
f)
Damage or premature wear caused by burning inappropriate fuels such as Bituminous coal, “Petro-
Coke” or any other Petroleum based coals, only smokeless approved fuels must be used. Please
visit the HETAS website, www.hetas.co.uk, for a full list of approved fuels which are covered by the
warranty. Fuels outside of this list are not covered by the warranty.
g)
Damage caused by burning material with high creosote content or any other painted/treated timber.
h)
Damage caused by unauthorised modifications, use or repair.
i)
Damage or defects caused by the product being stored in a damp, unheated environment.
j)
Consequential loss (to the extent permitted by law) relating to other associated products that have
not been supplied by Oak Stoves.
k)
Consequential loss (to the extent permitted by law) related to decorations, furnishings or other
household assets.
l)
Delivery to/or return transport costs. Removal and re-installation costs or any labour cost to fit parts.
Repaired or replaced products are covered only for the remainder of the original warranty
period. If you should ever wish to make a warranty claim because of a product fault or defect,
you must inform your retailer within a reasonable amount of time, this is within 14 days from
the date on which the fault or defect first became apparent. If the product fault or defect is
notified after 14 days from the date on which the fault or defect became apparent, Oak Stoves
cannot accept any liability for events or issues which arise after the 14 day period or which
are caused or increased by the lack of notification which therefore prevented action being
taken to restrict or eliminate any consequences arising from the fault or defect at an earlier
date.
In the event of a product fault occurring during the warranty period, Oak Stoves will send the
appropriate component or goods necessary to rectify the fault, free of charge. but does not
cover any labour cost to fit them. Nothing in the Extended Warranty shall make Oak Stoves
liable for any or special, incidental or consequential damages, injury to persons or property,
or any other consequential loss beyond the consumer’s statutory rights. The liability on these
issues is covered by Oak Stoves Terms and Conditions of Sale.
Oak Stoves’ total liability extends only to the purchase price paid for the goods by the Premium
Retailer, except where such a limitation is prohibited by statute. Oak Stoves, in the event of
a warranty claim, reserve the right to either replace the goods in question or to refund the
purchase price of the goods as paid by the Premium Retailer.
The Oak Stoves Extended Warranty does not affect your statutory rights. The above warranty
terms and conditions came into effect on 1st January 2013 and are applicable for all relevant
products purchased after this date.
Please note:
This warranty is applicable for purchases within the United Kingdom and the
Republic of Ireland.
