21
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Symptoms
Possible causes
Solutions
Indicators on front
panel do not light up
AC power cord is not
connected
Check that the power cord is plugged into
the wall socket.
Make sure the power switch is on.
No picture or sound
The cables connecting the
TV and the receiver are not
properly connected
Make sure that the correct cable is connected
between the TV and the receiver, and that the
antenna is connected.
The TV mode is not correct
Check that the correct video or AV input has
been selected on your TV.
Incorrect video definition
If you have a Composite or S-Video
connection to your TV, video definition must
be set to 576i. Press EXIT and then FORMAT
on the remote control until you see a picture.
Picture and/or audio
glitch
Insufficient signal strength
Check that the antenna cable is securely
plugged in and that the signal is adequate.
Electrical interference
Check that all antenna cabling is quad-
shielded.
No sound
The receiver or TV is in mute
mode
Press the MUTE button on the remote control
and on the TV.
Initial volume level has not
been set on your TV
Select the desired TV volume level using the
TV remote control.
Remote control is not
working
Batteries not inserted
Insert batteries
Batteries are flat
Change the batteries in the remote control.
Remote control is outside the
range of operation
Aim the remote control directly at the
receiver.
Music files on a USB
memory stick don’t
appear
Files are in wrong format
Check that the format is MP3.
Files are not at the root or
top level.
Move the files out of folders or directories.
Troubleshooting
Troubleshooting