TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL UNLESS STATED OTHERWISE)
18
CONDITION
TROUBLESHOOTING
Water Is On The Floor
Floor drain units: Check that drain (at underside of case) is properly routed
to floor drain.
Call service provider.
Fans Emit Excessive Noise
Call service provider.
No Case Lights Are
Working
Check that light switch is in the
on
position.
Check that ALL of the light cords and plugs are properly connected. See
MAINTENANCE FUNDAMENTALS - SHELF & BRACKET ASSEMBLY
REMOVAL / LIGHT FIXTURES
section in this manual for specifics.
Authorized Service Contractors Only:
Check circuit breaker box for
tripped circuit.
If case lights still do not come on, call service provider.
One (or Several) Case
Lights are Not Working
Check that ALL of the light cords and plugs are properly connected. This
includes the following items:
Oval form of plug must connect to oval form of LED light.
The power end of cord is to connect at the “red dot” marker at the end
of the LED lamp.
See
MAINTENANCE FUNDAMENTALS - SHELF & BRACKET
ASSEMBLY REMOVAL / LIGHT FIXTURES
section in this manual
for more specifics including illustrations.
If case light still do not come on, call service provider.
Case is Not Holding Proper
Temperature
If a large amount of warm product was added to the case, it will take time
for the temperature to adjust. Product must be pre-chilled before placing
in case.
Check that the case is not in the sun or near a heat or air-conditioning
vent. See
OVERVIEW / TYPE / COMPLIANCE / WARNINGS /
PRECAUTIONS / WIRING DIAGRAM
section in this manual for
specifics.
If case is located near front doors, temperature fluctuation can hinder
unit’s ability to maintain temperature. See
OVERVIEW / TYPE /
COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING DIAGRAM
section in this manual for specifics.
Check air return grilles (area at front of decking) for obstructions.
DO NOT set product on air grilles as this will prevent proper airflow!
If case still is not holding proper temperature, call service provider.
