OBi1000 User Guide
Copyright Obihai Technology
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Shared Line Appearance (SLA) and Shared Call Appearance (SCA) ...................................................... 33
Intercom Calls ...................................................................................................................................... 33
Buddy List ............................................................................................................................................. 34
Expanded Buddy List ......................................................................................................................... 35
Buddy Groups .................................................................................................................................... 35
Buddy List Management .................................................................................................................... 36
Network Directories ............................................................................................................................. 36
Call Recording Controls ........................................................................................................................ 37
Advice of Charges (AOC) ...................................................................................................................... 37
Call Center Features ............................................................................................................................. 37
Setting Agent State for Automated Call Distribution (ACD) .............................................................. 37
Disposition Code ................................................................................................................................ 37
Customer Originated Call Trace ......................................................................................................... 38
Escalation .......................................................................................................................................... 38
Call Center Information ..................................................................................................................... 38
Guest Login/Logout for Hot Desk environments (Hoteling) ................................................................ 38
Emergency Calls ................................................................................................................................... 38
Call Diversion History ........................................................................................................................... 38
User Settings Synchronization with the Service Provider .................................................................... 39
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OBi Phone Apps ................................................................................................................ 39
Settings App ......................................................................................................................................... 39
Network Settings ............................................................................................................................... 40
WiFi Setup ......................................................................................................................................... 41
Bluetooth Setup ................................................................................................................................ 43
Storage .............................................................................................................................................. 44
Voice Services .................................................................................................................................... 45
(Virtual) Line Keys .............................................................................................................................. 48
Programmable Keys ........................................................................................................................... 48
Sidecar 1 and 2 .................................................................................................................................. 49
Device Admin ..................................................................................................................................... 49
Lock/Unlock Admin Settings .............................................................................................................. 50
Call History App .................................................................................................................................... 50
Contacts App ........................................................................................................................................ 51
Preferences App ................................................................................................................................ 53
Product Information App ..................................................................................................................... 54
Dialog Boxes ......................................................................................................................................... 54
Input Dialog ....................................................................................................................................... 54
Dial Dialog .......................................................................................................................................... 55
Notification/Warning Dialog ............................................................................................................. 56
Confirmation Dialog .......................................................................................................................... 56
Audio Volume Settings ......................................................................................................................... 57
Utility Apps ........................................................................................................................................... 57
Picture Picker ..................................................................................................................................... 57
Ringtone Picker .................................................................................................................................. 58
Adding a Background Picture to the Phone ....................................................................................... 58
Adding a Ringtone File to the Phone ................................................................................................. 58
Modifying the Value of a Setting ......................................................................................................... 59
Text String ......................................................................................................................................... 59
Boolean ............................................................................................................................................. 59
Choose Among Multiple Choices ....................................................................................................... 59
Choose Value from a Range .............................................................................................................. 59