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Troubleshooting Pulse inputs

If the device you have attached does not appear in the Modbus device list, check the following:

Verify the pulse input connections are correct .  

Verify the status LED blinks for the specific pulse input in question.  Try bridging the two terminals at the input of the 
AcquiLite to verify the input LED turns on.

Bridge the terminals of the pulse output meter and verify the input LED turns on.  This will verify the wiring to the meter 
is correct. 

Modbus Setup

The Modbus setup page provides several options related to the Modbus RS485 serial port.

AcquiLite Name: 

This is the name of the AcquiLite.  This name will be present on all log file descriptors when uploaded to 

a central database website such as BMO.  It is helpful to name the AcquiLite based on the physical location of the system, or 
building.  Note: this feature was labeled “Loop Name” in older firmware versions.

Data logging period:

 This option sets the log interval for the AcquiLite.  Options range from once per minute to once per 

hour. All  of the selections are even divisions of one hour.  The AcquiLite calculates the next log time by finding the next 
multiple of the log period past the start of the hour.  For example, if the log period is 15 minutes,  log readings will be taken 
at 0, 15, 30 and 45 minutes past the hour.  The  log period is not calculated based on “15 minutes after the last reading”

When the AcquiLite is first started, it will take an initial reading of all the Modbus devices immediately. Following that, the 
next log reading will be calculated as a multiple of the log period after the hour.  The initial reading is taken to allow the 
AcquiLite to gather information for meters that require demand calculations, as well as provide accurate information starting 
when the AcquiLite is booted. 

Modbus/TCP access:

 The AcquiLite has a Modbus TCP gateway feature that allows other systems to send queries to all 

attached Modbus RS485 devices.  This feature allows control of what systems have access to the Modbus TCP gateway 
feature.  The settings include “no access”, “local subnet only” and “allow any”.   This basic security feature only allows 
control based on the IP address of the system making the request.  The Modbus TCP protocol does not have provisions for 
any authentication password or other methods of security.  By default, the gateway feature is disabled, and set to “No 
Access.”

The Modbus TCP gateway is a feature that allows the AcquiLite to share the attached Modbus RS485 devices with other 
systems such as PCs with software and building control systems. The gateway receives incoming TCP requests, verifies the 
length of the packet does not exceed 255 bytes, and forwards the packet to the Modbus RS485 loop.  The gateway does not 
verify the contents of the packet, nor the target address specified in the request.   If the Modbus RS485 device sends a valid 
response back, the gateway will return this information to the the system requesting it via TCP.  If no response is received, a 
timeout failure will be sent to the requester.  Because the gateway does not process the contents of the request or reply, it is 
possible to query devices on the Modbus RS485 loop that are not specifically supported by the AcquiLite.   A Modbus/TCP 
technical guide may be available soon at 

www.obvius.com

Alarm Setup

The Modbus Alarms section provides the ability to send messages when alarm levels are exceeded.  Messages can be sent by 
email, SNMP or displayed on the LCD console.   Alarms are processed at the end of the data logging period.  For more 
frequent alarms, shorten the data log interval.  Log readings and alarm processing can be set to as often as once per minute.

Display all alarms on LCD console

:   When checked, all alarm messages are shown on the LCD display of the AcquiLite.

SNMP Trap Send Enabled

:  When checked, SNMP Trap messages are sent after every log period for each data point that 

is in an alarm state.  The trap includes information about the AcquiLite system data point, and alarm state.  A full MIB is 
located on the AcquiLite, click the MIB link to the right of this option.  

SNMP Trap Host 1 (2,3):

 When SNMP traps are enabled, a trap message is sent to each of the trap host addresses.  Specify 

the trap host by IP address, not DNS name.

Direct email on alarm

. When checked, the AcquiLite will send an email message when any data point changes its alarm 

state.  

Page 16

A7810 AcquiLite – Data Acquisition Server

www.

.com

information@itm.com

1.800.561.8187

Summary of Contents for AcquiLite EMB A7810

Page 1: ...cquiLite EMB Data Acquisition Server Obvius LLC Installation and Operation Manual Model A7810 Date Aug 10 2011 Page 1 A7810 AcquiLite Data Acquisition Server www com information itm com 1 800 561 8187...

Page 2: ...r modified outside of Obvius s authorized facilities 4 has not been sold subject to other warranty terms specified at the time of sale and 5 is still owned by the original purchaser This warranty prov...

Page 3: ...17 Troubleshooting Ethernet Problems 18 System Options 18 Status 18 Processes 18 Date and Time 18 Universal Time Is Your Friend 19 System logs 19 Firmware Update 20 Diagnostics 20 Host Lookup 20 Conne...

Page 4: ...rnet 10 100Mbit connection point hub or switch IP address and Netmask check with system administrator Gateway address check with system administrator DNS server address check with system administrator...

Page 5: ...ulse width 10ms Pulse rate option 100hz minimum pulse width 5ms Contact closure threshold 100 to 2 5k user selectable Pulse count values are stored in non volatile memory Isolation2 The RJ45 Ethernet...

Page 6: ...ould be dangerous if wire scraps come into contact with high voltage wires Step 4 Power up and diagnostics A power supply is not provided with the AcquiLite EMB therefore it is up to the installer to...

Page 7: ...gured into the AcquiLite or Dynamic Host Configuration Protocol DHCP address this process assigns an IP address dynamically to the AcquiLite when it is connected to the network from a host DHCP server...

Page 8: ...will be obtained automatically Simply select the Enable DHCP from the first TCP IP configuration menu Step 4 After the address information has been set you must reboot the AcquiLite Select the Previo...

Page 9: ...tems is beyond the scope of this document however A From the Windows start menu select the Settings Network Connections option Double click the Local Area network connection icon in the network folder...

Page 10: ...Repeat these steps for each Modbus device Step 7 Select the Modbus Setup menu option Specify the Modbus Loop Name This will become the name of the AcquiLite This is the name that will appear on the BM...

Page 11: ...ername password for read only access Log information is stored in var log modbus For read write delete access use the login name root and the admin password The three usernames specified are not able...

Page 12: ...ption can be used to configure a Modbus device that is not presently connected to the system add a framework configured device or add a Modbus TCP connected device See the section on manually adding a...

Page 13: ...he bottom of the page several buttons are present Done returns you to the device list page Log File This icon will display a table view of the most recent data in the current log file Use the log file...

Page 14: ...Multiple data points are rotated about every 10 seconds The values on the LCD console are updated when the next log interval occurs Point Config Some devices have configurable point features Most dat...

Page 15: ...ame as any address already listed in the device list page Modbus TCP Gateway IP This option allows the AcquiLite to log data from a remote Modbus device that is attached to the LAN via a Modbus TCP ga...

Page 16: ...only allows control based on the IP address of the system making the request The Modbus TCP protocol does not have provisions for any authentication password or other methods of security By default t...

Page 17: ...n such a way the wireless diagnostics options will be present in the AcquiLite Please refer to the AcquiSuite A8812 or A8810 user manuals for further details on the wireless diagnostic features Networ...

Page 18: ...e NOTE one common mistake is configuring the Laptop IP to the same address as the IP address of the AcquiLite In order for the laptop and AcquiLite to communicate the IP addresses should not be identi...

Page 19: ...is to store data in the database in UTC format and then convert the information when generating a report for the user For example if you wish to draw a graph of KW over Time prompt the user for a date...

Page 20: ...g of the files will be displayed If any firmware updates are available a button to the right will be shown labeled Download The firmware files are asarm cramfs The main AcquiLite firmware file includi...

Page 21: ...ndicated The failure is due to the password not being correct LCD Console The AcquiLite has an LCD console and two push buttons labeled Menu and Select These can be used to configure some of the basic...

Page 22: ...respond to ping requests This test does not verify if the DNS servers can actually resolve DNS names to IP addresses For a more complete test use the Connection Test web page in the AcquiLite diagnost...

Page 23: ...he log file name starts with mb xxx where xxx is the Modbus device address number One file with the log extension is the file where the most recent data is being stored Other log files have a gz exten...

Page 24: ...file busy 28 No space left on device 32 Broken pipe 52 Invalid Exchange 101 Network is unreachable 110 Connection timed out 111 Connection refused 113 No route to host 129 Illegal Function function wa...

Page 25: ...lly push the log files to your server you must manually delete them To delete log files refer to the FTP method of downloading log files One step detailed in the FTP section is how to delete a log fil...

Page 26: ...re detailed information about the transfer process use the Connection Test page in the Testing Diags menu on the AcquiLite for a full report of the data upload progress Retrieving Data From the AcquiL...

Page 27: ...when data is uploaded Designed for integration with existing energy reporting systems Contact Obvius technical support for further details and sample scripts Removing Data From the AcquiLite When usi...

Page 28: ...he page will be shown on that dialog Simply copy paste this URK into your link The AcquiLite can provide Modbus device data in XML format This feature coupled with browser based AJAX Javascript can pr...

Page 29: ...that is approximately 4 x 4 25 x 2 deep The AcquiLite has 4 mounting holes for use with a 6 screw The drawing above shows the relative position of the mounting holes Page 29 A7810 AcquiLite Data Acqu...

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