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W

ater Clarity

21

OC Hot Tubs Owner’s Manual

LTR50001045, Rev. N

8.2
8.0
7.8
7.6
7.4
7.2
7.0
6.8
6.6

Ideal pH balance

Add a pH 

decreaser

Add a pH 

increaser

pH too high

Too alkaline, causes 

scaling

pH too low

Too acidic, causes 

corrosion

pH

balance

120

140

160

180

100

80

Ideal TA balance

Add an alkalinity 

increaser

Add an alkalinity 

decreaser

60
40
20

TA too low

pH will fluctuate 

wildly

TA too high

pH will be too high 

and may be difficult 

to stabilize pH

TA

balance

200

225

250

275

175
150

Ideal CH balance

CH too low

Causes equipment 

corrosion 

CH too high

Causes scale to 

deposit on spa and 

equipment

Add a calcium 

hardness increaser

Dilute the spa 

with soft water 

125
100

75

CH 

balance

Calcium  Hardness  is  a  measure  of  the  total  amount  of  dissolved 

calcium in the water. Calcium helps control the corrosive nature of the 

spa’s water. That’s why calcium-low water (commonly known as “soft” 

water) is not recommended. It is very corrosive to the equipment, and 

can cause staining of the spa shell.
If the CH is too high (commonly known as “hard water”), formation of 

scale on the spa’s shell surface and equipment can result. You can use 

a generic calcium remover to remove hardness from water. CH can 

also be decreased by dilution – a mixture of 75% hard and 25% soft 

water will usually yield a reading within the correct range. If soft water 

is not available or practical for you, a stain and scale inhibitor should 

be added to the spa water, according to label instructions.
If the CH is too low add CH Increaser.
Once the CH is balanced, it normally remains stable, although the addition of more water with a high or low calcium 

content will raise or lower the CH reading of the water.
When the CH is within the recommended range, proceed to the next step.

Balancing the Calcium Hardness (CH)

8.2
8.0
7.8
7.6
7.4
7.2
7.0
6.8
6.6

Ideal pH balance

Add a pH 

decreaser

Add a pH 

increaser

pH too high

Too alkaline, causes 

scaling

pH too low

Too acidic, causes 

corrosion

pH

balance

120

140

160

180

100

80

Ideal TA balance

Add an alkalinity 

increaser

Add an alkalinity 

decreaser

60
40
20

TA too low

pH will fluctuate 

wildly

TA too high

pH will be too high 

and may be difficult 

to stabilize pH

TA

balance

200

225

250

275

175
150

Ideal CH balance

CH too low

Causes equipment 

corrosion 

CH too high

Causes scale to 

deposit on spa and 

equipment

Add a calcium 

hardness increaser

Dilute the spa 

with soft water 

125
100

75

CH 

balance

Balancing the pH

The  pH  level  is  the  measure  of  acidity  and  alkalinity.  Values  above 

7.8 are alkaline; those below 7.2 are acidic. Maintaining the proper 

pH  level  is  extremely  important  for  optimizing  the  effectiveness  of 

the sanitizer, maintaining water that is comfortable for the user, and 

preventing equipment deterioration.
If the spa water’s pH level is too low, the following may result:
•  The sanitizer will dissipate rapidly.
•  The water may become irritating to spa users.
•  The spa’s equipment may corrode.
If the pH is too low, it can be increased by adding sodium hydrogen 

carbonate (pH/Alkalinity Up) to the spa water.
If the pH level is too high, the following may result:
•  The sanitizer is less effective.
•  Scale will form on the spa shell surface and the equipment.
•  The water may become cloudy.
•  The filter cartridge pores may become obstructed.
If the pH is too high, it can be decreased by adding sodium bisulfate (pH/Alkalinity Down) to the spa water.
NOTE: After adding sodium hydrogen carbonate or sodium bisulfate, wait two hours before testing the water for pH. 

Measurements taken too soon may not be accurate.
It is important to check the pH on a regular (weekly) basis. The pH will be affected by the bather load, the addition of 

new water, the addition of various chemicals, and the type of sanitizer used.
When the pH is within the recommended range, proceed to sanitation.

Summary of Contents for Serenity

Page 1: ...LTR50001045 Rev N 3 1 19 OC Hot Tubs Owner s Manual www ochottubsinfo com 2019 OC Hot Tubs...

Page 2: ...r Spa 11 Spa Topside Control One and Two Pump Systems 11 Adjustable Jets 15 LED Lighting 16 Waterfalls 17 Cover Latches 17 Water Quality Terms and Definitions 18 Water Testing Methods 19 Adding Chemic...

Page 3: ...o rise above 103 F 39 5 C Symptoms of excessive hyperthermia include dizziness lethargy drowsiness and fainting The effects of excessive hyperthermia may include Failure to perceive heat Failure to re...

Page 4: ...ons listed below will ensure the most efficient operation NOTE This method is only for spa usage under two hours a week Keep the spa s operating temperature 5 F below the desired usage temperature whe...

Page 5: ...ll use it for relaxation and therapy you will probably want to create a specific mood around it If you live in a region where it snows in the winter or rains frequently place the spa near a house entr...

Page 6: ...trical inspector Failure to comply with state and local codes may result in fire or personal injury and will be the sole responsibility of the spa owner 240 Volt Electrical Installation If you are ins...

Page 7: ...Preparing for Your New Portable Spa 5 OC Hot Tubs Owner s Manual LTR50001045 Rev N GFCI Wiring Diagram...

Page 8: ...the filter remove the plastic wrapper and soak it in water for 30 minutes before you replace it A dry filter can allow air into the filtration system which can cause the pump to fail to prime Rotate...

Page 9: ...run the well water through on the fill up The pre filter will be placed before the spa filter in the fill up flow of water 2 Have a Total Dissolved Solids TDS and metals test performed by a qualified...

Page 10: ...Test and adjust the water chemistry See the section on page 18 for instructions on keeping your water clear When the spa is filled to the correct level turn on the power at the GFCI breaker Ensure th...

Page 11: ...perly while air is trapped in it Continuing to operate the pump in this way will cause damage Priming the Pump 3 If you have other pumps press JETS 2 to turn them on also Running the pumps helps the p...

Page 12: ...nd locate the pump 3 Close the gate valve on the discharge side of the pump if your spa is installed with one 4 Turn the bleeder valve counter clockwise with a small pair of pliers until the air has b...

Page 13: ...TS 1 or JETS 2 button again and let the pump run in high speed for 10 seconds 3 Press the JETS 1 or JETS 2 button again to turn off the pump The pump should be left in the off position for 10 to 15 se...

Page 14: ...to turn the light off Automatic Time outs These features will automatically turn themselves off during periods of continuous use Low speed pump After 4 hours High speed pumps After 15 minutes Hot tub...

Page 15: ...ol below 107 F 42 C Press any button on the topside display to reset spa If spa will not reset after spa has cooled turn off power for approximately 30 seconds and then turn power back on If display m...

Page 16: ...th the temperature it may just be a temporary condition If the display shows only this message periodically blinking the spa is shut down Contact your OC Hot Tubs customer service for guidance ST Indi...

Page 17: ...ockwise to increase clockwise to decrease Water Diverters Water diverter knobs are 1 and 2 knobs located around the top of your spa They allow you to divert water through jets from one side of the spa...

Page 18: ...ht pattern 2 Flashing When you are cycling through all the colors the next time you push the LIGHT button the LED lights may start flashing This is another normal operational pattern option 3 Fading c...

Page 19: ...place the cover on top and latch it securely Besides protecting your hot tub from sun damage and keeping out contaminants it will prevent small children from drowning in the hot tub Your cover will h...

Page 20: ...page 23 for filter cleaning instructions Cleaning your filter regularly is the easiest and most effective single thing you can do to keep your water clear A clogged or dirty filter will cause the heat...

Page 21: ...ch will cause corrosion whereas high pH causes the water to be too alkaline which will cause scaling See page 21 for testing for and balancing pH ppm The abbreviation of parts per million the standard...

Page 22: ...ist changes in pH level If the TA is too low the pH level will fluctuate widely from high to low Fluctuations in pH can cause corrosion or scaling of the spa components Low TA can be corrected by addi...

Page 23: ...Add a pH decreaser Add a pH increaser pH too high Too alkaline causes scaling pH too low Too acidic causes corrosion pH balance 120 140 160 180 100 80 Ideal TA balance Add an alkalinity increaser Add...

Page 24: ...ious page Make adjustments where they are needed 4 At this point if you use bromine it is not yet activated and it will not sanitize the water You need to shock oxidize the spa water Depending on the...

Page 25: ...east once a month possibly every two weeks depending on how frequently you use your spa and replace it once a year or as necessary See page 31 for instructions on removing and cleaning the filter Shoc...

Page 26: ...you use the spa When you change the water you will need to Clean and polish the acrylic surface see page 32 Clean and treat the spa cover and pillows see page 32 Deep clean the filter see page 31 Refi...

Page 27: ...ters Bromine tablets Muriatic acid Borax or boric acid in any form including brand names such as 20 Mule Team Borax or generic as sodium tetraborate Cyanuric acid also called sun protector or chlorine...

Page 28: ...evels and water quality of the water in the spa are under your direct control With proper basic care the spa will provide many years of hot water relaxation If you are unsure about any chemical or its...

Page 29: ...ure water diverter valves are turned all the way to the left or right and never left in the center position during filtration cycles When the diverter valve is in the center position there is not enou...

Page 30: ...Buildup of oils and dirt Wipe off scum with clean rag if severe drain the spa use a spa surface and tile cleaner to remove the scum and refill the spa Algae Growth High pH Shock spa with sanitizer an...

Page 31: ...of the jet and turn it counter clockwise until it completely stops You may feel it slightly loosen pop out a bit from the fixture Pull the jet out from the jet fixture The jet will be very snug and m...

Page 32: ...e garden hose where you would like the water to drain 4 Drain the spa Turn the valve on the hose bib fixture to open the drain When the spa has drained completely turn the valve on the hose bib fixtur...

Page 33: ...an clear water It is far less expensive to fix water clarity problems by filtering your spa than by using excessive amounts of chemicals excessive filtration times or by water replacement See the sect...

Page 34: ...nt punishment your spa cover and pillows receive you should protect them by applying a vinyl and leather cleaner as part of your monthly maintenance plan Use a product that is specifically designed to...

Page 35: ...differently Before you begin make sure Bluetooth in enabled on your device 1 Select Bluetooth from your device s option list 2 Select SWA8 6BT from the list of available devices to pair 3 Your iPhone...

Page 36: ...tational Jet PLU29523 022 100 Appendix Replacement Parts Snap in SQR Jet Inserts Description SQN halo 2 neck jet 100 shut off Halo w graphite gray center PLU29520 611 500 SQ2D 2 euro jet directional H...

Page 37: ...k PLU21300469 Air Control Valve Air Control Valve Star Fire Black PLU21300526 Drain Main Drain PLU21400146 Pillows Infinity Pillow Plain Black ACC01401061 Waterfalls Aqua Rail 12 LED Blk Clear FIX2526...

Page 38: ...ulation it will try to maintain the set temperature Set the spa to low temperature range and set the temperature to 80 F Spa may be in filter cycle If it is this is normal and no adjustment is necessa...

Page 39: ...ave been running too long Limit pump running time to no more than 15 to 30 minutes Water pressure problems Low water pressure Jet valves may be partially or fully closed Open the jet valves Filter car...

Page 40: ...Automatic timer may have completed its cycle Press JETS or JETS 1 button to start the cycle again Pump may have overheated due to the vents on the equipment door being blocked Make sure the front of...

Page 41: ...ification system is warranted against malfunction due to defects in workmanship or material for one year from the original date of delivery All stereo related components receiver speakers sub woofer p...

Page 42: ...proper water chemistry and chemical balance and the use of abrasive or improper cleaners or non genuine parts and accessories This Limited Warranty does not provide coverage for any item attached to...

Page 43: ...Appendix 41 OC Hot Tubs Owner s Manual LTR50001045 Rev N...

Page 44: ...roperly register your spa and activate coverage Write this information in the space provided below Spa Model ____________________________________________________________________________________ Spa Se...

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