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Appendix

40

OC Hot Tubs Owner’s Manual

LTR50001045, Rev. N

Please visit www.quickspaparts.com to 

order your replacement parts.

Performance

This warranty begins on the date of delivery of the spa, but in no event later than one year from the date of manufacture.
To obtain service in the event of a defect covered by this Limited Warranty, notify your OC Hot Tubs dealer or OC Hot 

Tubs as soon as possible and use all reasonable means to protect the spa from further damage. Upon proof of purchase, 

a designated service representative will correct the defect subject to the terms and conditions contained in this Limited 

Warranty. There will be no charge for parts or labor to repair the defect, although providing access to affect the repair is 

your responsibility as the spa owner. Freight charges for replacement parts is the responsibility of the spa owner. You may 

be assessed reasonable repairman travel mileage charges.
In the event that the spa is removed to a repair facility for repair and reinstalled, the cost of removal and reinstallation will 

be your responsibility as the spa owner. If the Manufacturer determines that repair of the covered defect is not feasible, 

it reserves the right to provide a replacement spa instead. In such an event, reasonable costs for removal of the original 

spa, shipping costs from the factory for the replacement spa and delivery and installation of the replacement will be your 

responsibility as the spa owner.  The replacement spa will carry the balance of the original spa’s warranty. Spa covers are 

not included.
This warranty ends either by specified time frame, owner-transfer, relocation, or installation of any component other than 

by manufacturer.

Warranty Limitations

This Limited Warranty is void if OC Hot Tubs or its designated representative determines that the spa has been subjected 

to alteration, neglect, misuse or abuse, or freight damage caused by the common carrier; any repairs have been attempted 

by anyone other than a designated representative; the failure is caused by accident, acts of God or other causes beyond 

the control of the Manufacturer; neglect, misuse and abuse include any installation, operation or maintenance of the 

spa other than in accordance with the instructions contained in the owner’s manual provided with the spa, including but 

not limited to the failure to maintain proper water chemistry and chemical balance and the use of abrasive or improper 

cleaners or non-genuine parts and accessories. This Limited Warranty does not provide coverage for any item attached to 

or installed on the spa after the date of manufacture or for gaining access to any component for repair or replacement.  

Spa units in commercial use are excluded from any coverage whatsoever. The spa owner accepts liability for repair work 

performed by anyone other than the Manufacturer or a designated OC Hot Tubs representative. This Limited Warranty 

is void if damage occurs to the spa shell because of excessive heat buildup due to failure to cover a spa that is empty of 

water while exposed to direct sunlight. 

Limitations

The Manufacturer disclaims all warranties, expressed or implied, in fact or in law, to the extent allowed by your State’s 

Law, including the warranty of merchantability and fitness for use, except as stated specifically herein. All warranty service 

must be performed by the Manufacturer or its designated representative using authorized OC Hot Tubs parts. No agent, 

dealer, distributor, service company or other party is authorized to change, modify or extend the terms of this limited 

warranty in any manner whatsoever. The Manufacturer will not be responsible for any statements or representations made 

in any form that go beyond, are broader than, or are inconsistent with any authorized literature or specifications furnished 

by OC Hot Tubs.

Disclaimers

The Manufacturer and its representatives shall not be liable for any injury, loss, cost or other damage, whether incidental 

or consequential, arising out of any defect covered by this limited warranty, including without limitation, loss of use of 

the spa and cost for removal of defective product even if the Manufacturer was advised of the possibility of damage. The 

liability of the Manufacturer under this limited warranty, if any, shall not exceed the original amount paid for the defective 

product. Coverage under this limited warranty shall commence as of the original date of delivery and the duration of such 

coverage shall not extend for any reason whatsoever beyond the stated time periods. These disclaimers shall be equally 

applicable to any service provided by the Manufacturer and its designated representatives.

Legal Rights

This Limited Warranty gives you specific legal rights. You may also have other rights that vary from state to state. Some 

states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.

Summary of Contents for Serenity

Page 1: ...LTR50001045 Rev N 3 1 19 OC Hot Tubs Owner s Manual www ochottubsinfo com 2019 OC Hot Tubs...

Page 2: ...r Spa 11 Spa Topside Control One and Two Pump Systems 11 Adjustable Jets 15 LED Lighting 16 Waterfalls 17 Cover Latches 17 Water Quality Terms and Definitions 18 Water Testing Methods 19 Adding Chemic...

Page 3: ...o rise above 103 F 39 5 C Symptoms of excessive hyperthermia include dizziness lethargy drowsiness and fainting The effects of excessive hyperthermia may include Failure to perceive heat Failure to re...

Page 4: ...ons listed below will ensure the most efficient operation NOTE This method is only for spa usage under two hours a week Keep the spa s operating temperature 5 F below the desired usage temperature whe...

Page 5: ...ll use it for relaxation and therapy you will probably want to create a specific mood around it If you live in a region where it snows in the winter or rains frequently place the spa near a house entr...

Page 6: ...trical inspector Failure to comply with state and local codes may result in fire or personal injury and will be the sole responsibility of the spa owner 240 Volt Electrical Installation If you are ins...

Page 7: ...Preparing for Your New Portable Spa 5 OC Hot Tubs Owner s Manual LTR50001045 Rev N GFCI Wiring Diagram...

Page 8: ...the filter remove the plastic wrapper and soak it in water for 30 minutes before you replace it A dry filter can allow air into the filtration system which can cause the pump to fail to prime Rotate...

Page 9: ...run the well water through on the fill up The pre filter will be placed before the spa filter in the fill up flow of water 2 Have a Total Dissolved Solids TDS and metals test performed by a qualified...

Page 10: ...Test and adjust the water chemistry See the section on page 18 for instructions on keeping your water clear When the spa is filled to the correct level turn on the power at the GFCI breaker Ensure th...

Page 11: ...perly while air is trapped in it Continuing to operate the pump in this way will cause damage Priming the Pump 3 If you have other pumps press JETS 2 to turn them on also Running the pumps helps the p...

Page 12: ...nd locate the pump 3 Close the gate valve on the discharge side of the pump if your spa is installed with one 4 Turn the bleeder valve counter clockwise with a small pair of pliers until the air has b...

Page 13: ...TS 1 or JETS 2 button again and let the pump run in high speed for 10 seconds 3 Press the JETS 1 or JETS 2 button again to turn off the pump The pump should be left in the off position for 10 to 15 se...

Page 14: ...to turn the light off Automatic Time outs These features will automatically turn themselves off during periods of continuous use Low speed pump After 4 hours High speed pumps After 15 minutes Hot tub...

Page 15: ...ol below 107 F 42 C Press any button on the topside display to reset spa If spa will not reset after spa has cooled turn off power for approximately 30 seconds and then turn power back on If display m...

Page 16: ...th the temperature it may just be a temporary condition If the display shows only this message periodically blinking the spa is shut down Contact your OC Hot Tubs customer service for guidance ST Indi...

Page 17: ...ockwise to increase clockwise to decrease Water Diverters Water diverter knobs are 1 and 2 knobs located around the top of your spa They allow you to divert water through jets from one side of the spa...

Page 18: ...ht pattern 2 Flashing When you are cycling through all the colors the next time you push the LIGHT button the LED lights may start flashing This is another normal operational pattern option 3 Fading c...

Page 19: ...place the cover on top and latch it securely Besides protecting your hot tub from sun damage and keeping out contaminants it will prevent small children from drowning in the hot tub Your cover will h...

Page 20: ...page 23 for filter cleaning instructions Cleaning your filter regularly is the easiest and most effective single thing you can do to keep your water clear A clogged or dirty filter will cause the heat...

Page 21: ...ch will cause corrosion whereas high pH causes the water to be too alkaline which will cause scaling See page 21 for testing for and balancing pH ppm The abbreviation of parts per million the standard...

Page 22: ...ist changes in pH level If the TA is too low the pH level will fluctuate widely from high to low Fluctuations in pH can cause corrosion or scaling of the spa components Low TA can be corrected by addi...

Page 23: ...Add a pH decreaser Add a pH increaser pH too high Too alkaline causes scaling pH too low Too acidic causes corrosion pH balance 120 140 160 180 100 80 Ideal TA balance Add an alkalinity increaser Add...

Page 24: ...ious page Make adjustments where they are needed 4 At this point if you use bromine it is not yet activated and it will not sanitize the water You need to shock oxidize the spa water Depending on the...

Page 25: ...east once a month possibly every two weeks depending on how frequently you use your spa and replace it once a year or as necessary See page 31 for instructions on removing and cleaning the filter Shoc...

Page 26: ...you use the spa When you change the water you will need to Clean and polish the acrylic surface see page 32 Clean and treat the spa cover and pillows see page 32 Deep clean the filter see page 31 Refi...

Page 27: ...ters Bromine tablets Muriatic acid Borax or boric acid in any form including brand names such as 20 Mule Team Borax or generic as sodium tetraborate Cyanuric acid also called sun protector or chlorine...

Page 28: ...evels and water quality of the water in the spa are under your direct control With proper basic care the spa will provide many years of hot water relaxation If you are unsure about any chemical or its...

Page 29: ...ure water diverter valves are turned all the way to the left or right and never left in the center position during filtration cycles When the diverter valve is in the center position there is not enou...

Page 30: ...Buildup of oils and dirt Wipe off scum with clean rag if severe drain the spa use a spa surface and tile cleaner to remove the scum and refill the spa Algae Growth High pH Shock spa with sanitizer an...

Page 31: ...of the jet and turn it counter clockwise until it completely stops You may feel it slightly loosen pop out a bit from the fixture Pull the jet out from the jet fixture The jet will be very snug and m...

Page 32: ...e garden hose where you would like the water to drain 4 Drain the spa Turn the valve on the hose bib fixture to open the drain When the spa has drained completely turn the valve on the hose bib fixtur...

Page 33: ...an clear water It is far less expensive to fix water clarity problems by filtering your spa than by using excessive amounts of chemicals excessive filtration times or by water replacement See the sect...

Page 34: ...nt punishment your spa cover and pillows receive you should protect them by applying a vinyl and leather cleaner as part of your monthly maintenance plan Use a product that is specifically designed to...

Page 35: ...differently Before you begin make sure Bluetooth in enabled on your device 1 Select Bluetooth from your device s option list 2 Select SWA8 6BT from the list of available devices to pair 3 Your iPhone...

Page 36: ...tational Jet PLU29523 022 100 Appendix Replacement Parts Snap in SQR Jet Inserts Description SQN halo 2 neck jet 100 shut off Halo w graphite gray center PLU29520 611 500 SQ2D 2 euro jet directional H...

Page 37: ...k PLU21300469 Air Control Valve Air Control Valve Star Fire Black PLU21300526 Drain Main Drain PLU21400146 Pillows Infinity Pillow Plain Black ACC01401061 Waterfalls Aqua Rail 12 LED Blk Clear FIX2526...

Page 38: ...ulation it will try to maintain the set temperature Set the spa to low temperature range and set the temperature to 80 F Spa may be in filter cycle If it is this is normal and no adjustment is necessa...

Page 39: ...ave been running too long Limit pump running time to no more than 15 to 30 minutes Water pressure problems Low water pressure Jet valves may be partially or fully closed Open the jet valves Filter car...

Page 40: ...Automatic timer may have completed its cycle Press JETS or JETS 1 button to start the cycle again Pump may have overheated due to the vents on the equipment door being blocked Make sure the front of...

Page 41: ...ification system is warranted against malfunction due to defects in workmanship or material for one year from the original date of delivery All stereo related components receiver speakers sub woofer p...

Page 42: ...proper water chemistry and chemical balance and the use of abrasive or improper cleaners or non genuine parts and accessories This Limited Warranty does not provide coverage for any item attached to...

Page 43: ...Appendix 41 OC Hot Tubs Owner s Manual LTR50001045 Rev N...

Page 44: ...roperly register your spa and activate coverage Write this information in the space provided below Spa Model ____________________________________________________________________________________ Spa Se...

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