Troubleshooting
6
35C-1
6-1
6
Troubleshooting
6.1
Unable To Print
This chapter explains the troubleshooting procedures for possible malfunc-
tions.
Perform the troubleshooting procedures described below if this machine
does not print after you have sent a print job.
Symptom
Probable Cause
Action
The message “No
printers are connect-
ed.” or “Print error”
appears.
The printer driver selected for
printing is not compatible with the
printer controller.
Check the printer name selected.
The network cable, parallel cable,
or USB cable is disconnected.
Check that the cable is connected
properly.
An error has occurred in this ma-
chine.
Check this machine’s control
panel.
Available memory space is not
sufficient.
Perform a test print to check
whether printing is possible.
The network cable, parallel cable,
or USB cable is disconnected.
Check that the cable is connected
properly.
An error has occurred in this ma-
chine.
Check this machine’s control
panel.
A postscript error ap-
pears.
Available computer memory
space is not sufficient.
Perform a test print to check
whether printing is possible.
There is an error in the application
software settings.
Refer to the user’s manual of the
application software to check the
settings.
The file printing settings are incor-
rect.
Change the settings and try to
print again.
Summary of Contents for CM4520
Page 1: ...For Oc and Imagistics Models Oc Quick Guide 35C 1Printer Controller cm4520...
Page 13: ...Welcome x 12 35C 1...
Page 23: ...1 Overview 1 10 35C 1...
Page 53: ...3 Setting Up Network Printing 3 6 35C 1...
Page 56: ...Various Printing Methods 4 35C 1 4 3 PostScript Driver PostScript PPD Driver...
Page 87: ...6 Troubleshooting 6 6 35C 1...
Page 90: ...Appendix 7 35C 1 7 3 7 2 Configuration Page...
Page 91: ...7 Appendix 7 4 35C 1 7 3 Font List PCL Font List GENERIC 35C 1...
Page 92: ...Appendix 7 35C 1 7 5 PS Font List GENERIC 35C 1...
Page 93: ...7 Appendix 7 6 35C 1 Demo Page...
Page 97: ...1 4...
Page 98: ...Printing for Professionals Oc 100 Oakview Drive Trumbull CT 06611 Oc 2006...