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Chapter 4 How to troubleshoot the Océ CS22xx or Océ CS2236MF
How to troubleshoot the Océ CS22xx or Océ CS2236MF
[95]
Step 7: Troubleshoot Onyx GraphicsPro or Onyx CADPro (Optional)
Do the following steps to start the troubleshooting of Onyx GraphicsPro or Onyx
CADPro:
■
Check the network cable.
■
Check if the IP address of the printer, as used in in the driver, is correct.
Report the problem to Océ
Before you report the problem to Océ, make sure you have done the necessary
troubleshooting steps, as indicated in the step 1 ... 7 above.
Check that you have the following information is available for the Océ Helpdesk:
■
Serial number of the printer.
■
Serial number of the scanner.
■
Used driver or application.
■
A good problem description.
Summary of Contents for CS2224
Page 1: ...Oc CS2224 Oc CS2236 and Oc CS2236MF Oc User manual Customers Support Guide...
Page 6: ...6 About this Manual...
Page 8: ...8 Contents...
Page 9: ...9 Chapter 1 Install and use the Oc Printer driver...
Page 22: ...22 Chapter 1 Install and use the Oc Printer driver How to use the Oc Printer Driver...
Page 23: ...23 Chapter 2 Installation and use of Onyx CADPro or Onyx GraphicsPro Optional...
Page 41: ...41 Chapter 3 How to install and use the Oc CS2236MF...
Page 63: ...63 How to make a scan with Oc Copy Easy 8 Select the Original Type 9 Click on the Scan button...
Page 65: ...65 Chapter 4 How to troubleshoot the Oc CS22xx or Oc CS2236MF...
Page 69: ...69 Appendix A Appendix...
Page 76: ...76 Index...