Possible cause and solution
Problem
An Error was detected during the scanner’s Self-Test.
Open scanner icon on your system tray and select the Status
tab to view additional information about the error.
Diagnostics LED
flashes
■
The scanning area needs cleaning and the cameras need to
be calibrated. Run through the scanner maintenance steps
described in this guide.
■
If the Diagnostic and the Wait LEDs continue to flash after
scanner maintenance, then there may be camera position
errors that require help for your technical service provider.
Both wait and diag-
nostics LEDs flash
■
The pressure-platen is in a thick media setting (a raised
pressure-platen) but the scanner does not detect the media.
If you are scanning thick media, insert the thick media into
the scanner.
■
If the problem persists with thick media in the scanner,
control that the pressure-platen level is correct. Repeat the
steps for correct adjustment for thick media as described in
this guide.
Paper Ready lights
RED
Chapter 11 - Trouble Shooting
113
Problems Related to Operation of the scanner
Summary of Contents for CS4300
Page 1: ...o Oc CS4300 scanner series User Manual Oc CS4300 scanner series Oc User manual...
Page 7: ...Appendix 129 Reader s comment sheet 130 Addresses of local Oc organisations 132 7 Contents...
Page 8: ...8 Contents...
Page 9: ...Chapter 1 About this Manual o...
Page 11: ...Chapter 2 Installation o...
Page 21: ...Chapter 3 The Operator s Panel o...
Page 32: ...Chapter 3 The Operator s Panel 32 Media Control Buttons and LED Patterns...
Page 33: ...Chapter 4 Turning Power ON OFF Wake Sleep Mode o...
Page 44: ...Chapter 4 Turning Power ON OFF Wake Sleep Mode 44 Automatic Shut Down after Idle Time...
Page 45: ...Chapter 5 Loading Originals into the Scanner o...
Page 53: ...Chapter 6 Scanning o...
Page 57: ...Chapter 7 Scanning Thick Media o...
Page 62: ...Chapter 7 Scanning Thick Media 62 When Scanning in Thick Media Positions...
Page 63: ...Chapter 8 Maintenance o...
Page 88: ...Chapter 8 Maintenance 88 Downloading new firmware...
Page 89: ...Chapter 9 Oc Scanner Agent o...
Page 101: ...Chapter 10 Oc Scanner Maintenance o...
Page 106: ...Chapter 10 Oc Scanner Maintenance 106 Oc Scanner Maintenance program...
Page 107: ...Chapter 11 Trouble Shooting o...
Page 121: ...Chapter 12 Appendix A Important safety Instructions o...
Page 124: ...Chapter 12 Appendix A Important safety Instructions 124 Important safety instructions...
Page 125: ...Chapter 13 Appendix B Regulations o...
Page 128: ...Chapter 13 Appendix B Regulations 128 Regulations...
Page 129: ...Chapter 14 Appendix o...