Trouble Shooting
1. If you have trouble connecting the radio to your wireless
network, these steps may help to resolve the problem:
- Confirm that a Wi-Fi or Ethernet Wired connected PC can
access the internet (i.e. can browse the web) using the same
network.
- Check that a DHCP server is available, or that you have
configured a static IP address on the radio.
- Check that you firewall is not blocking any outgoing ports.
- Some access points may be set so that only equipment with
registered MAC addresses can connect to them. This is one
possible cause of the Internet Radio being unable to connect
to the Wi-Fi network, and the Internet Radio display will show
Bad ESSID or key. To overcome this problem you will need to
add the Internet Radio’s MAC address to the list of allowed
equipment in your access point. The Internet Radio’s MAC
address can be found using the menu Information Center >
System Information > Wireless Info > MAC address. You will
need to refer to the guide for you Access Point in order to
enter the Internet Radio as an allowed piece of equipment.
- If you have an encrypted network, check that you have
entered the correct key or passphrase into the radio.
Remember that text-format keys are case sensitive.
- If your wireless network name(ESSID) is ‘Hidden’(a setting on
the wireless access point), then you can either turn on the
name, or you can manually enter the name into the internet
radio and media player, Select <Configure -> Network ->
Manual Configuration-> Wireless -> Enter ESSID>. Confirm if
the Network is encrypted, e.g. requires a WEP or WPA key,
then enter the network name.
2. If your radio can connect to the network successfully, but
is unable to play particular stations, it may be due to one of
the following reasons:
- The station is not broadcasting at this time of the day
(remember it may be located in a different time zone).
- The station has too many people trying to attach to the radio
station server and the server capacity is not large enough.
- The station has reached the maximum allowed number of
simultaneous listeners.
- The station is not broadcasting anymore.
- The link on the radio is out of date. This is updated
automatically every day, so the next time you turn on the link
will be recognised. In case it is still not updated, please
contact MediaU for the update
http://www.mediayou.net/web/index.php
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