Trouble Shooting
- The internet connection between the server (often located in a
different country) and yours is slow. Some internet service
providers may fail to stream in certain geographical areas. Try
using a PC to play back the stream via the broadcaster ’s web
site. If you can play back the station with a PC, please report
to the customer service where you bought this radio. If you
have a laptop, try connecting it if your Internet Radio cannot
find the station.
3. When you scan for PCs under UPnP function, none can be
found, or the PC you are looking for does not appear in the
list:
- You have not connected to the wireless Access point. On the
internet radio, select ‘Configuration’, ‘Network ’, ‘Wireless
network connection’ and then select your Wireless network.
(You may need to enter a security key to access the network
wirelessly).
- You have a firewall set on your PC which is stopping you
accessing shared files.
- If you have a third party firewall (Like Norton, or Zone Alarm)
that will have its own control panel and you will need to
consult the manual for your firewall.
- If your PC is connected to a managed network, with a server
sometimes the PC being searched for needs to be set to Home
group. See the instructions under Media Center.
4. You can see the PC you want to play music from, but
cannot find any folders on the PC:
- You have a firewall running which is preventing the internet
radio from seeing the shared folder. As a quick check, you can
disable firewalls like Norton to see if this overcomes the
problem, if this resolves the issue then you can either leave
the firewall off, or allow file sharing through the fire wall.
Note: If you firewall is required to provide security for your
system, it should not be left off.
5. If the Internet Radio keeps re-buffering radio station:
- The Internet Radio is streaming the data from the radio station
via your broadband connection, if there is a high error rate on
your broadband connection, or the connection is intermittent,
then it will cause the Internet Radio to pause until the
connection is re- established and it has received enough data
to start playing again.
- If your Internet Radio keeps stopping, please check the DSL
modem to ensure that the Broadband line is not suffering a
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