29
Troubleshooting Problems and Their Solutions
ALLURE SERIES
Problem
Check
Cause
Fix
Light does not
look bright
Check that there is no marine growth on the lens
Marine growth
Clean the lens as per
maintenance advice
Check voltage supply to the light is correct
Voltage is either too
high or too low
Investigate reason for high or
low voltage and fix
Check voltage supply is stable and does not fluctuate
Voltage is fluctuating
Investigate reason for voltage
fluctuation and fix
Check that the electrical connections between the
light and the supply cable have been made correctly
Poor electrical
connection
Remake connection and seal
connection correctly
Confirm all LEDs are illuminated
1 or more LEDs are not
working
Contact your dealer.
Check lights to see if water is present inside the light
Water present
Contact your dealer.
Check cable connections for corrosion
If corrosion is present
It is not advised to reuse
the cable if water is present
inside. Contact your dealer
for a replacement. This is NOT
covered by the warranty
Light has
water inside
Check integrity of lens
Light will require
replacing
This is not covered by the
warranty - Contact your dealer
for a replacement light. Only
use genuine OceanLED parts
Check connections to make sure they are not
submerged in water
Light will require
replacing
This is not covered by the
warranty
Check cable to make sure there is no damage to the
cable
Cable will require
replacing
This is not covered by the
warranty. Only use genuine
OceanLED parts
Checked all factors that are above and the light still
does not work
Light faulty
Contact your dealer for a
replacement light
OceanLED INSTALL / ALLURE / 240717 / 7.1