Appendix
C. Troubleshooting
Problem
Possible Cause
Possible Solution
Scanner does not turn on
With RS232
communication, adapter
not inserted
Insert the adapter
With RS232
communication,
communication interface
fails.
Connect communication
port in right way
With USB or PS/2
communication,
communication interface
fails.
Connect communication
port in right way
Scanner does not send data
to host computer
Scanner is not connected to
the host.
Check all cable to host
computer.
Receive garbled with
RS232
Scanner and the host
baud rate settings are
inconsistent
Check scanner and PC-side
communication port baud
rate settings are the same
Scanner does not read
barcodes
Did not enable the barcode
Please enable it
Scanner can not read the
barcode by it
’
s
fi
rmware.
Please contact the dealer
or us
29
Summary of Contents for OCBS-2004
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