Heart rate readout seems
inaccurate (too high or too low)
(Q47e/Q47ce)
Chest strap
• There may be interference with another electrical product (lights, TV,
personal stereo, wireless network, MP3 players, phones, etc.). Turn off any
other electrical product to see if there is interference.
• Put water between your skin and the ribbed electrodes on the back of the
chest strap. This can improve the electrical connection.
• Another person in the same workout area may be wearing a chest strap.
Have the person relocate to a distance of 3-4 feet away if possible.
• The chest strap may be too loose. Adjust the elastic strap so that the strap
is snug against your body.
• Have someone else try the transmitter to see if the reading seems accurate
for him/her.
Contact heart rate sensors
• Make sure you are grasping the grips firmly and steadily.
• Have someone else try the grips to see if the reading seems accurate for
him/her.
• If the issue persists, contact your local dealer for service.
Console blinks on / off
• Check the power cord connections. Make sure the connections are secure
from the transformer into the machine base and to the wall outlet.
• The console connections could be faulty. Refer to the assembly instructions
and check connections.
• If the issue persists, contact your local dealer for service.
Fan does not work
• The console connections could be faulty. Refer to the assembly instructions
and check connections.
• If the issue persists, contact your local dealer for service.
Machine goes into pause mode
after a short time
• This is most likely a speed sensor issue; contact your local dealer for
service.
LED lights are always on
• Press and hold the Pause/Clear button for five seconds to enter sleep
mode.
LED always toggling
• Press the Enter button to stop the LED screen from toggling.
Console LEDs are not bright
enough
• Enter User Set-up, by pressing and holding the Level +/– keys for three
seconds.
• Press any +/– key until “BRIT” displays in the matrix window.
• Press Enter until the LEDs are set at the desired brightness.
• Press any +/– key until “EXIT” displays in the matrix window, then press
Enter.
• If the brightness is set to “8” (the brightest level) and the LEDs are still dim,
contact your local dealer for service.
