Octopus F100, Operating Instructions Manual

Page 1: ...Octopus F100 200 400 650 Octopus F IP Netpackage Octophon F630 TDM Operating Instructions...

Page 2: ...ts should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local au thorities Proper disposal and separate collection o...

Page 3: ...e service life of the telephone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate t...

Page 4: ...ty and display legibility 10 Single line telephone multi line telephone 11 Team functions 11 Getting to know your Octophon phone 12 The user interface of your Octophon F630 TDM 12 key module for Octop...

Page 5: ...Transferring a call 30 Call forwarding 31 Using variable call forwarding 31 Using call forwarding no reply CFNR 32 Call forwarding in the carrier network and forwarding multiple subscriber numbers MS...

Page 6: ...ing camp on 59 Busy override joining a call in progress 59 Using night answer 60 Programming the function keys 61 Configuring function keys 61 Overview of functions 62 Programming a procedure key 64 C...

Page 7: ...85 Using functions in ISDN via code dialing keypad dialing 86 Controlling connected computers programs telephone data service 87 Communicating with PC applications over a CSTA interface 88 Controllin...

Page 8: ...l phone configuration 111 Setting contrast 111 Adjusting audio settings 111 Adjusting the receiving volume during a call 111 Adjusting the ring volume 111 Adjust ring tone 112 Adjusting the attention...

Page 9: ...e optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or pro gramming an Octophon phone This user guide is...

Page 10: ...ng your communications platform can be obtained from your service technician Please have this information ready when you contact our service department regarding faults or problems with the product Sp...

Page 11: ...keys function as line keys on multi line phones page 92 When using a multi line phone to make and receive calls certain particulars must be taken into account page 93 ff The executive secretary config...

Page 12: ...mally configure the audio features on your telephone page 14 4 Use this funkction key to open the service menu or mailbox page 14 5 Thesekeysareused for frequently used functions suchasdisconnecting r...

Page 13: ...ched to the side of the phone that provides an additional 18 illuminated programmable sensor keys Like keys on the phone these keys can be programmed and used according to your needs page 16 You can o...

Page 14: ...key page 31 O Open mailbox with red LED key page 19 N Open Program Service menu with red LED key page 21 Key Function when key is pressed o Making calls using the headset page 23 p Activate deactivat...

Page 15: ...vigation keys These are used to manage most of your phone s functions and display Key Function when key is pressed Open the idle menu page 18 or browse back in the menu Perform action Open the idle me...

Page 16: ...ctionkeys andDSSkeys Increase the number of programmable function keys by connecting a key module page 13 The configuration of direct station selection keys must be activated by your service personnel...

Page 17: ...mbols To do this press the numerical keys repeatedly Example To enter the letter h press the number 4 key on the keypad twice Alphabetic labeling of dial keys is also useful when entering vanity numbe...

Page 18: ...re Entries may vary The idle menu includes selected func tions from the Program Service menu page 21 The idle menu may contain the following entries Caller list Forwarding on Lock phone DND on 1 Advis...

Page 19: ...s alert you to the presence of new messages O key LED lights up Displays Messages received Press the mailbox key O Example Voicemail If your telephone is connected to a voicemail system such as Entry...

Page 20: ...ultiple calls from the same caller do not automatically generate new entries in the caller list Instead only the most recent time stamp for this caller is updated and its number incremented The caller...

Page 21: ...tem The menu key LED remains red as long as you are in this menu Example The menu structure comprises several levels The first line in this structure shows the menu currently selected while the second...

Page 22: ...in rapid succession every four seconds triple tone sequence If acall is waiting you hear a short tone beep everysix seconds The number or the name of the caller appears on the display Answering a cal...

Page 23: ...he screen n Press the key shown The LED lights up if nec or Raise orlowerthevolume Keeppressingthekeyuntilthedesired vol ume is set Endingacall n Press the key shown The LED goes out Accepting a call...

Page 24: ...ith your call if nec or Set the call volume U S mode IfyourcommunicationsystemissettoUSmode contactyourservice personnel you do not have to hold down the speaker key when re placing the handset when s...

Page 25: ...shown Deactivating n Press the lit key Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office you can temporarily switch off the...

Page 26: ...ternal code and the station number The party you are calling answers via loudspeaker Theotherpartyanswerswithspeaker Lift the handset or On hook dialing Speakerphone mode Thecalled partydoesnotanswero...

Page 27: ...The headset key lights up The connection is established as soon as your input is complete Dialing with DDS keys Prerequisite You have saved a number on a DDS key page 65 S Press the key with a saved...

Page 28: ...y to dial the last number dialed Press the key twice to dial the next to the last number dialed Press the key three times to dial the third to the last number dialed or Keep confirming until the phone...

Page 29: ...case of re calls Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office you can temporarily switch off the handset microphone or t...

Page 30: ...llowingcallpartnerstocontinueaconferenceafteryouexit Select and confirm the option shown Transferring a call If the person you are speaking to wants to talk to another colleague of yours you can trans...

Page 31: ...activatingcallforwarding Select and confirm the option shown When call forwarding is active a special dial tone sounds when you lift the handset If DID DTMF is active contact your service personnel yo...

Page 32: ...confirm the option shown j Enter the destination number Enter the internal station number for internal destinations Entertheexternal code andtheexternal stationnumber forexter nal destinations Confir...

Page 33: ...phone line to your home phone after business hours N Press the key shown Select and confirm the option shown Select and confirm the required type of call forwarding or select and confirm the option sh...

Page 34: ...is no longer busy When the user who did not answer has conducted another call Storing a callback Prerequisite You have reached a busy line or no one answers Confirm Accepting a callback Prerequisite A...

Page 35: ...hown 1 Select and confirm to display additional entries Deletingadisplayedentry Confirm Endingretrieval Select and confirm the option shown or N Press the key shown The LED goes out or n Press the key...

Page 36: ...s the key shown Select and confirm the option shown Select and confirm the option shown 1 if nec Selectandconfirmuntilthename numberoftherequiredsubscriber is displayed Confirm or j Ifyou knowthenumbe...

Page 37: ...Press the OK key to confirm your selection and answer the call Enablinganddisablinghandsfreeanswerback Open the idle menu page 18 Select and confirm the option shown or select and confirm the option s...

Page 38: ...econds You are connected to the en trance telephone immediately or Lift the handset after more than thirty seconds j Dial the entrance telephone number Openingthedoorfromyourtelephone duringacallfromt...

Page 39: ...digit code Default code 00000 or Select the displayed function and press the OK dialog key to change the code Select and confirm the option shown or You can also open the door without a doorbell ring...

Page 40: ...l Enter the station number External calls Enter the external code and the station number Dialingentered displayed numbers Lift the handset or Confirm Correctingnumbers entered Select and confirm the o...

Page 41: ...n Press the key shown The LED goes out Displayingthecalltime Prerequisite You have retrieved the caller list and the selected call is displayed page 20 Select and confirm the option shown Dialingastat...

Page 42: ...s displayed on the screen or Scroll to next or previous entry or select and confirm the option shown or select and confirm the option shown or j Enter the name you want to find or just the first few l...

Page 43: ...Enter the name you wish to search for using the keypad max 16 characters page 17 You can enter an incomplete name e g mei for Meier if nec If configured ask your service personnel you can also search...

Page 44: ...wn For further procedure see above Iftoomanynamesarefound If more than the maximum of 50 names are found corresponding to your query only an incomplete list of results can be displayed You can view th...

Page 45: ...exchange if no entries are made within 4 or 5 seconds Dialing with speed dial keys Prerequisite You have configured speed dial keys page 45 N Press the key shown Select and confirm the option shown 1...

Page 46: ...nfirm the option shown or select and confirm the option shown Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connected ask your service...

Page 47: ...personnel thesys temautomaticallysetsupaconnectiontoapresetinternalorexternal destination Lift the handset Depending on the setting the connection is either set up immediate ly or only after a preset...

Page 48: ...ers and set up calls for your telephone The operating procedure depends on whether the dialing aid is con nected to the S0 bus or the a b T R port Youcan also use your system telephone asa dialing aid...

Page 49: ...or the signal tone page 50 Prerequisite You are engaged in a phone call and hear a tone every six seconds Endingthefirstcallandansweringthewaitingcall Replace the handset Your telephone rings Answer...

Page 50: ...he call waiting tone every six seconds for exter nal calls A one time special dial tone then alerts you to the waiting call Activating Open the idle menu page 18 Select and confirm the option shown De...

Page 51: ...note of it If the park slot number you entered is not displayed it is already in use en ter another one Retrievingaparkedcall Prerequisite One or more calls have been parked The phone is idle N Press...

Page 52: ...the assigned trunk key flashes slowly if nec or s Replace the handset or press the key shown Depending on the configuration this may be necessary so other members can also pick up the call on hold Acc...

Page 53: ...new party Announce the conference Select and confirm the option shown Viewingtheconferenceparties Select and confirm the option shown The first party is displayed To display other parties confirm eac...

Page 54: ...ture is configured contact your ser vice personnel Endingaconference Select and confirm the option shown or Replace the handset if this feature is configured contact your ser vice personnel Removingth...

Page 55: ...as an answering machine or automatic information sys tem N Press the key shown Select and confirm the option shown j You can use the keys 0 through 9 and to trans mit DTMF signals 53 DTMF dialing End...

Page 56: ...e LED lights up You and the other party hear an announcement that recording has started and as long as recording is still running you hear an acoustic signal approx every 15 seconds Stoppingrecording...

Page 57: ...erequisite You are conducting a call Confirm The other party is placed on hold Press the key shown Select and confirm the option shown j Enter the group s station number Announce the call When a membe...

Page 58: ...trunks or those of other communications platforms such as consultation hold you must send a signal tothe trunksbe fore dialing the service code or telephone number Prerequisite You have set up an ext...

Page 59: ...e service technician contact your service personnel Prerequisite You have dialed an internal number and hear a busysig nal It is important that you reach the called party Select and confirm the option...

Page 60: ...ervice or Enter the code standard night answer service or j Enter the destination number temporary night answer service Confirm Deactivating Select and confirm the option shown Servicepersonnelcanalso...

Page 61: ...S Press the key shown Confirm Select and confirm the option shown Confirm if nec Select and confirm the option shown Some functions e g with Call forwarding cannot be saved com pletely This means tha...

Page 62: ...is not activated R Saved function is activated Callback S You have no entry for callback R You have an entry for callback Repdial key Internal Direct station select S Party not on a call R Party is on...

Page 63: ...reached Data I O Service S No connection to an application R Active connection to an application T Flashing slowly connection to an application is temporarily interrupt ed The following functions pro...

Page 64: ...can also be saved N Open the Program Service menu page 21 Select and confirm the option shown S Press the key shown Confirm Select and confirm the option shown Select and confirm the option shown j E...

Page 65: ...rm j Enter the station number Ifyoumakeamistake Select and confirm the option shown This deletes all entered digits Confirm or Select and confirm the option shown Select the saved procedure by pressin...

Page 66: ...ing the function keys 66 Deleting function key programming N Open the Program Service menu page 21 Select and confirm the option shown S Press the key shown Select and confirm the option shown 91 Key...

Page 67: ...r after a call Depending on the network operator free external calls are also dis played The message Free of Charge appears on the screen either before or during the call If the cost indication facili...

Page 68: ...Youhaveprogrammedthefunction Showcallcharges on a key page 61 TheLEDlightsuptoindicatethatayouhaveconductedachargeable call since the last time you viewed the charges S Press the Call Charges key Cha...

Page 69: ...Your service personnel have defined account codes for you N Press the key shown Select and confirm the option shown j Enter the account code if nec Press this key or Confirm Maybenecessary depending...

Page 70: ...not wish to take calls you can activate do not disturb Inter nal callers hear the busy tone external callers are connected to an other phone which you can specify contact your service personnel Activ...

Page 71: ...confirm the option shown Deactivating Open the idle menu page 18 Select and confirm the option shown Silent Monitoring Secret busy override Whenconfigured askresponsibleservicepersonnel youcanjoinin...

Page 72: ...ise source Deactivatingthetelephonetobemonitored N Press the lit key The LED goes out or Replace the handset Monitoringtheroom j Enter the internal station number of the phone located in the room that...

Page 73: ...locked Lockingthephone Open the idle menu page 18 Select and confirm the option shown or select and confirm the option shown j Enter code telephone lock page 74 Unlockingthephone Open the idle menu p...

Page 74: ...er of the phone you wish to lock un lock Confirm or select and confirm the option shown Saving your PIN Enter a personal code to use the functions Locking the telephone to prevent unauthorized use pag...

Page 75: ...appointment Saving appointments N Press the key shown Confirm j Enter a 4 digit time such as 0905 for 9 05 9 05 am or 1430 for 14 30 2 30 pm if nec 2 or 7 If the selected language is US English config...

Page 76: ...site You have saved a reminder page 75 The saved time arrives The phone rings The appointment time is displayed n Press key twice or Lift the handset and replace it again Reminder at 1200 If you do no...

Page 77: ...n on your display with the corresponding message or Select and confirm the option shown j Text entry up to 24 characters page 17 Confirm Displayinganddeletingmessagesyouhavesent Prerequisite The recip...

Page 78: ...up Press the key shown or Confirm The sender s caller ID appears on the display Confirm The text message appears on the display Viewingthe transmissiontime Confirm Callingthesender Select and confirm...

Page 79: ...option shown Select predefined text can be changed by service personnel and confirm or 0 9 Enter the code directly The code is shown on your display with the corresponding message or Select and confir...

Page 80: ...slowly The set limit has been reached LED is flashing quickly The limit has been exceeded overload Using another telephone like your own for a call Other parties can temporarily use your phone like t...

Page 81: ...achine If a fax or answering machine is connected to your system and you have assigned the Fax details function to a programmable key page 61 the key lights up when a fax or a message has been re ceiv...

Page 82: ...old and new telephone are the first telephones at each connection The telephones are in idle state The following procedure is carried out on the new phone N Press the key shown Select and confirm the...

Page 83: ...functions The fol lowing functions are deleted if enabled Forwarding on Advisory msg on Ringing group on Hunt group off Suppress call ID Call waiting tone off Do not disturb on Ringer cutoff on Receiv...

Page 84: ...66 66 page 73 Ringing group code 81 81 page 100 Leave an advisory message code 69 69 page 79 Group call code 85 85 page 100 Reset services and functions code 0 page 83 Control relays code 90 90 page 8...

Page 85: ...7 87 page 50 Open door code 61 page 38 Release door opener code 89 89 page 39 Control relays code 90 90 page 89 Do not disturb code 97 97 page 70 Ringer cutoff code 98 98 page 70 Dial using speed dial...

Page 86: ...ontact your service per sonnel You can only perform one function establish one outgoing connection at a time Theconnectionisclearedassoonasthefunctionissuccess fully activated In the case of an extern...

Page 87: ...your telephone Prerequisite You have set up a connection N Press the key shown Confirm For entering data you are guided by the connected computer How ever depending on configuration contact your servi...

Page 88: ...one display 494 Enter the code j Enter the three digit ID for the application you wish to control 0 9 Use the relevant keys to communicate with the application Temporarilyinterruptingcommunicationwith...

Page 89: ...configure them to activate and deac tivate automatically after timeout Select and confirm the option shown or select and confirm the option shown 1 4 Enter the relay Sensors Octopus F200 F400 only If...

Page 90: ...e person you want to page This person can then answer the page at the nearest phone Pagingpersons To ensure that you can be found you must have enabled a ringing group page 102 callforwarding page 31o...

Page 91: ...ed on this line Secondaryline The secondary line on your phone is used as a primary line by anoth er subscriber Your primary line which is configured on another tele phone simultaneously functions as...

Page 92: ...er you can independently program the following functions on keys page 61 Direct station select Join leave group not available on executive phone in an executive secretary team Ring Transfer On Off onl...

Page 93: ...ection not necessary if Prime Line is active j Dial the phone number If the party does not answer Lift the handset or On hook dialing Speakerphone mode Placing a call on hold on a trunk key and retrie...

Page 94: ...P conference release If configured consult your service personnel you can program a sensorkeyonyourphonewiththefunction MULAPPrivacyRelease page 61 The default label is Priv Release If you program thi...

Page 95: ...key is flashing rapidly a call has arrived for you and needs to be answered or T LED on the DSS keys is flashing slowly a caller is trying to reach an other member of your team who has not yet answer...

Page 96: ...96 Transferring a call in progress S Press the DSS key and announce the call if necessary Replace the handset or s Press the key shown Accepting a call for another team member T Press the flashing DSS...

Page 97: ...age 21 Select and confirm the option shown or S If available press the CFW MULAP key You have programmed a key with the incomplete CFW MULAP function excluding the call forwarding type and destination...

Page 98: ...available press the CFW MULAP key UnderstandingLEDmessagesofthe CFWMULAP key S The LED on the CFW MULAP key is off call forwarding is not active for this trunk or R The LED on the CFW MULAP key light...

Page 99: ...your phone there is a sensor key programmed with the function Ring Transfer The default label is Ring xfer Activating S Press the Ring xfer key The LED lights up or N Open the Program Service menu pag...

Page 100: ...call Each station in the group can still be reached via their personal sta tion number You can activate and deactivate the audible signal for a hunt group group call or individual trunks in a group Yo...

Page 101: ...nfirm the option shown 1 The audible tone for the group trunk displayed is activated or Select and confirm the option shown The audible tone for all groups and trunks is deactivated or Select and conf...

Page 102: ...ibly at up to five other internal phones The phone that answers the call first receives the call Saving displaying anddeletingtelephonesfortheringing group N Press the key shown Select and confirm the...

Page 103: ...Loggingonandoffatthebeginningandendofyourshift N Press the key shown Select and confirm the option shown Confirm or select and confirm the option shown j To log on enter your identification number Age...

Page 104: ...back on N Press the key shown Select and confirm the option shown Confirm or select and confirm the option shown TurningthenightserviceonandoffforUCD N Press the key shown Select and confirm the optio...

Page 105: ...scribed in this section Leaving hunt group group call Prerequisite You are part of a hunt group group call page 100 in another Octopus F100 200 400 650 Open the idle menu page 18 Select and confirm th...

Page 106: ...the Octopus F100 200 400 650 or Confirm your entry j Enter the DISA station number of your phone or Confirm your entry Activating Open the idle menu page 18 Select and confirm the option shown Confirm...

Page 107: ...t and confirm the option shown j Enter the DISA call number of the other Octopus F100 200 400 650 or Confirm your entry j Enter the DISA station number of your phone or Confirm your entry Activating O...

Page 108: ...the key shown Select and confirm the option shown Select and confirm the option shown or select and confirm the option shown or select and confirm then follow the operating instructions j Enter the s...

Page 109: ...mmunications platforms Open the idle menu page 18 Select and confirm the option shown j Enter the DISA station number of the Octopus F100 200 400 650 where you wish to control the relay or Confirm you...

Page 110: ...ns platforms Open the idle menu page 18 Select and confirm the option shown j Enter the DISA station number of the Octopus F100 200 400 650 where you wish to control the door opener or Confirm your en...

Page 111: ...ings Optimize the audio settings on your Octophon for your environment and according to your personal requirements Adjusting the receiving volume during a call You are conducting a call or Raise orlow...

Page 112: ...desiredvol ume is set i Save Adjustingthespeakerphonetotheroomacoustics To help the other party understand you clearly while you are talking into themicrophone youcanadjustthetelephonetotheacousticsin...

Page 113: ...ctioning correctly all LEDs on the phone flash only the menu key LED is continu ously lit your station number is displayed the ring tone is audible Checking the key assignment You can check key assign...

Page 114: ...tem configuration The following table provides an overview HiPath 3000 display HiPath 4000 display Description Program Service Service menu page 21 Transfer Transfer page 30 View callbacks Show callba...

Page 115: ...ion for relevant function Possiblecauses Dialed a non existent station number Called phone is unplugged Possiblereactions Enter correct station number Call this station again later Possiblecauses Dial...

Page 116: ...service personnel If the service personnel are unable to correct the problem they must contact Customer Ser vice Caring for your telephone Never allow the telephone to come into contact with coloring...

Page 117: ...0 TDM and key module for Octophon F615 Note the function or name in the white field on the strip and insert the strip on your Octophon F630 TDM or key module for Octophon F615 With a computer You have...

Page 118: ...ing from park 51 52 transfer after announcement 57 transferring 30 96 using DSS keys in a team 95 Call charge assignment 69 Call charges for another telephone 67 for your telephone 67 Call duration 67...

Page 119: ...SN in CO 33 multiple subscriber number MSN 33 Forwarding MSN in CO 33 Free keys programming 61 Function keys 14 programmed 16 Functions activating deactivating for another telephone 84 programming on...

Page 120: ...setting the room character 112 OpenStage Key Module 15 13 Operating instructions 2 Operating steps programming on a key 64 Operational elements 12 Outgoing calls 20 Overload 80 P Parking a call 51 Pe...

Page 121: ...number assigning 48 correcting 40 deactivating display 71 suppressing 71 Station speed dialing 45 Suffix dialing automatic 45 DTMF tone dialing 55 System speed dialing 45 System wide cancellation 83...

Page 122: ...d Reference number A31003 T1200 U100 1 7619 SW version 8 0 Status 04 2010 Printed on environmentally compatible recycled paper Important telephone numbers For problems For questions regarding sales Up...