EX Series Operating Manual
11. Warranty.
ODA Technologies Co., Ltd.(hereinafter referred to as ODA) warrants its ODA products to be
free from defects in material and workmanship. This warranty is effective for 3 years from the
date of original shipment of the product to the original purchaser. Liability of ODA under this
warranty shall exist provided that :
▌The Buyer exposes the product to normal use and service and provides normal maintenance
on the product :
▌ODA is promptly notified of defects by the Buyer and that notification occurs within the warranty
period :
▌The Buyer receives a Return Material Authorization(RMA) number from ODA's Repair Department
prior to the return of the product to ODA for repair, phone 82-32-623-5449 or Buyer's local
prior to the return of the product to O A for repair, phone 8
3
6 3 5449 or
uyer s local
authorized service center will repair ODA's product.(refer to our website, www.odacore.com)
NOTE : Unauthorized returns will not be accepted and will be returned at the shipper's expense:
▌The Buyer returns the defective product in the original, or equivalent, shipping container.
▌If, upon examination of such product by ODA it is disclosed that, in fact, a defect in materials and
/or workmanship does exist, that the defect in the product was not caused by improper conditions,
misuse, or negligence: and,
▌That the ODA QA sean and nameplates have not been altered or removed and the equipment has
not been repaired or modified by anyone other than ODA-authorized personnel.
This warranty is exclusive and in lieu of all other warranties, expressed or implied, including, but
not limited to , implied warranties of merchantability and fitness of the product to a particular purpose.
ODA, its agents, or representatives shall in no circumstance be liable for any direct, indirect,
special, penal, or consequential loss or damage of any nature resulting from the malfunction of the
product Remedies under this warranty are expressly limited to repair or replacement of the product
product. Remedies under this warranty are expressly limited to repair or replacement of the product.
Conditions of warranty
▌For ODA products found to be defective within thirty days of receipt by the original purchaser, ODA
will absorb all ground freight charges for the repair. Products found defective within the warranty
period but beyond the initial thirty-day period should be returned prepaid to ODA for repair ODA
period, but beyond the initial thirty day period, should be returned prepaid to ODA for repair. ODA
will repair the unit and return it prepaid to the customer(by ground freight to customers.)
▌Warranty repair work requested to be accomplished outside of normal working hours will be
subject to ODA non-warranty service rates.
▌Warranty field service is available on an emergency basis. Travel expenses(travel time, per diem
expense, and related air fare) are the responsibility of the Buyer. ODA requires a Buyer purchase
order prior to scheduling.
▌A returned product found, upon inspection by ODA, to be in specification is subject to an evaluation
fee and applicable freight charges.
▌Products purchased in the Republic of Korea carry only a Korea warranty for which repair must
be accomplished at the Korea factory.
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