on site. Parts that have been replaced or exchanged become
our property.
3. The warranty claim does not apply if repairs or other work is
carried out by unauthorized persons or if our products are
equipped with additional parts or accessories that are not
approved for our products.
4. Warranties that have been ac tivated do not cause the
warranty period to be extended, nor do they trigger a new
warranty period. The warranty period for any replacemen t
parts installed ends with the warranty period for the entire
product.
5. Any other or further claims are excluded, especially those
for replacement due to damage
caused outside of the
product, provided there is no obligatory le
gal liability. We
therefore accept no liability fo r accidental, indirect or other
consequential damage of any ki nd, which leads to usage
restrictions, data loss , loss of earnings or interruption to
business.
Asserting a warranty claim
1. To make use of the w arranty service, you must contact the
AXDIA Service Center by e-mail, fax or phone (see below for
contact details). You can also use the service form on our
website or on the back of the warranty conditions.
2. AXDIA Service Center will try to diagnose and solve your
problem. If it is determined that a warranty claim exists, you
will be given an RMA number (R eturn Material Authorization)
and you will be asked to send the product to AXDIA.
IMPORTANT: AXDIA will only accept parcels that have an
RMA number.
Please observe the following when sending the product:
1. Send the product suitably pac kaged with carriage and
insurance paid. Do not enclose any accessories with the
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