Convergent Design warrants Odyssey, and all included accessories, against defects in material and
workmanship for a period of one year for registered units, and 3 months (for units used as rentals)
from the original date of purchase.
Convergent Design disclaims all other warranties.
Convergent Design will not be liable for damages of any kind, including, but not limited to, compensation
or reimbursement on account of failure of the unit, or any of its accessories, or its recording media,
external storage systems, or any other media or storage systems to record or playback content of any
type. Also Convergent Design will not be liable for a failure of the unit to properly record or play back
for any reason. Convergent Design’s total liability, in all cases, is limited to the actual purchase price.
If you discover a defect, please refer to our Return Merchandise Policy below.
During the warranty period, Convergent Design, at its option, will repair or replace product or product
components, which in its opinion prove defective, provided the unit is returned, freight charges prepaid,
to Convergent Design. Parts and components used in the repair process may be recycled or repaired,
at Convergent Design’s sole discretion. This warranty service will be performed at no charge to the
registered owner, provided the product is shipped prepaid to Convergent Design.
Convergent Design reserves the right to determine whether a needed repair is subject to the warranty
as per its provisions stated herein. Transit damage caused by inadequate packing violates the warranty.
The warranty will be void if, in the opinion of Convergent Design, the product has been damaged
through accident, misuse, misapplication, or as a result of service or modification not authorized in
writing by Convergent Design.
Opening the unit and breaking the warranty seals, voids the warranty, unless specifically authorized in
advance by Convergent Design.
THE FOLLOWING ARE NOT COVERED UNDER WARRANTY, AND ARE ITEMS FOR WHICH CONVERGENT
DESIGN DOES NOT ACCEPT ANY RESPONSIBILITY:
Damage due to the use of an AC power supply, other than the one supplied, or use of any inappropriate
power source.
Damage due to overheating conditions. The unit will attempt to shut down, if powered on, in the event
of overheating, before damage can occur.
Damage due to exposure to water, or other liquids, or excessive dust or sand.
Damage caused by dropping or other rough handling.
Damage caused by any over-voltage conditions or reverse voltage conditions.
Any physical damage to the OLED and/or Touch Screen including scratches.
Damage to any connector by using excessive force or rough handling.
Any loss or corruption of video or audio data recorded on the unit, or any loss or corruption of data that
is in any way associated with the Odyssey.
LIMITED WARRANTY
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