OfficeServ ITP-5021D, User Manual

Page 1: ...IP Phone User Guide ITP 5021D ITP 5014D...

Page 2: ...uctions that you should follow in order to avoid personal injury or fatality CAUTION Provides information or instructions that you should follow in order to avoid a service failure or damage to your p...

Page 3: ...bjects Care should be taken when using the handset in the vicinity of small metal objects Avoid placing objects containing water such as vases cups cosmetics and medicines near the phone Moisture in t...

Page 4: ...careful not to connect the network LAN cable to the PC connection port If the LAN cable connected to network is connected to the PC connection port both telephone and PC communications will be disable...

Page 5: ...e surface or in direct sunlight It may cause severe damage to the plastic case of the phone and reduced the performance of your digital phone Do not separate repair or remodel the phone arbitrarily If...

Page 6: ...e 10 Connecting Lines to the Phone 10 THINGS YOU SHOULD KNOW Volume Adjustment 13 Entering Characters 15 Telephone Status Indicator 17 Button LED 18 USING THE FEATURES Making a Call 19 Answering a Cal...

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Page 8: ...vides voice communication through the previously installed data network line making installation of additional telephone lines unnecessary This button allows you to access the IP phone s menu function...

Page 9: ...not ring Your calls can be forwarded to another station when you do not wish to be disturbed If you have an urgent announcement to make or you wish to locate a colleague you can page through the speak...

Page 10: ...021D Programmable Buttons 21 DS 5014D Programmable Buttons 14 Soft Buttons LCD screen Programmable Buttons Scroll Button Status Indicator Conference Button Redial Button Volume Button Microphone Navig...

Page 11: ...your data network to the LAN connection port on the base of the IP phone 3 Connect the LAN cable connected to the PC s network card to the PC connection port on the base of the IP phone 4 Connect the...

Page 12: ...12 SAMSUNG Electronics Co Ltd z If you want to use the LAN Jack adaptor the LAN cable can be connected as follows LAN Jack Adaptor...

Page 13: ...NUS THINGS YOU SHOULD KNOW Volume Adjustment The Volume button is used for adjusting the volume of the handset speaker and ringer Adjusting Handset Volume 1 During a call using the handset 2 Press the...

Page 14: ...ing a call using the Speaker button 2 Press the VolumeS button to increase the speaker volume 3 Press the TVolume button to decrease the speaker volume Adjusting Ring Volume 1 To increase the ring vol...

Page 15: ...aracters Special Button Used To enter letters of the alphabet the following special button is used A Button Switch to capital small letters when entering characters The A button of the ITP 5021D 5014D...

Page 16: ...the same dial button letters as the previous letter used Procedures for entering characters are described below Enter the characters according to the table below Press the A button to switch between...

Page 17: ...cator The status indicator turns on or off according to the telephone status Functions Status of LCD Indicators Busy Off hook Steady red Extension Ring Flashing red Trunk Ring Flashing green Recalling...

Page 18: ...button LED will flash green The trunk button LED will flash red on other IP Phones with the same trunk button While holding a call the green LED of the trunk line will blink In the following table th...

Page 19: ...Calling an Extension Number This function is used when you want to make a call to other stations 1 Pick up the handset and check for dial tone 2 Dial the extension number or station group number Wait...

Page 20: ...make an external call 1 Pick up the handset 2 Press the trunk or trunk group button or dial the trunk group access code e g 0 3 Dial the telephone number you want to call 4 Finish your call by replaci...

Page 21: ...o the called party Lift the handset while speaking to turn off the speaker and continue speaking using the handset 4 Finish the call by pressing the Speaker button If the LCR Least Cost Routing featur...

Page 22: ...ly dialled external numbers 1 Press the Redial button 2 Use the direction buttons or the TVolumeS button to select the required number to redial and press the Soft button corresponding to Dial 3 To re...

Page 23: ...ou just dialled for later use press the SAVE button before hanging up 2 This saved number can be redialled at any time by pressing the SNR button or dialling 1 7 The same external trunk line will be s...

Page 24: ...button or Send button 2 To finish the call replace the handset or press either the Speaker or End button Using a Speakerphone This function is used when you answer a call with a speakerphone 1 Press...

Page 25: ...function is used when you pickup a call that is ringing at another station If a call rings on another station and you know the station number you can answer the call on your IP phone 1 A call is ringi...

Page 26: ...ll Hold an Intercom Call You can put the other party on hold if another intercom call arrives or you wish to use both hands for another task and resume the call later 1 Press Hold button and replace t...

Page 27: ...ress the Hold button Then the call on hold will flash green on your phone and the call will flash red on other stations 2 To resume your conversation with the held call press the button with the flash...

Page 28: ...on group button Your call will be automatically put on transfer hold 3 For blind transfer hang up when you hear ringing Or wait for the called party to answer and advise him her of the call Then hang...

Page 29: ...ed in a conversation You will hear conference tone 2 Make another call either intercom or outside Press the Conference button and you will hear conference Tone 3 Make another call to add additional pa...

Page 30: ...various applications Menu Button 1 The main menu is displayed when the Menu button is pressed in the idle state You can select from the presented options 2 This menu is displayed when the Menu button...

Page 31: ...er the call on the speakerphone End Button This button is used to disconnect calls or to exit the IP Phone menus and return to the idle display Cancel button The Cancel button is used in menu mode to...

Page 32: ...n is used Used for moving to the previous menu button is used In cases where the phone number is long this button is used for displaying the rear part of the number which is not displayed on the LCD s...

Page 33: ...umeS button or the dial buttons Use the direction buttons or the TVolumeS button and move to the preferred menu You can select the menu directly by pressing the dial button corresponding to the menu n...

Page 34: ...sult your System Administrator If the Transfer button is pressed the available menus are 1 OUT CALL LOG 2 INCALL LOG 3 SPD NO SEARCH and 4 DIRECTORY DIAL NOTE 1 OUT CALL LOG 1 PERSON SPD NO 2 SYSTEM S...

Page 35: ...to the Phone section of Preparation in this guide The phone does function after booting If the screen of the phone displays IP conflict you should consult your IT Manager This indicates another networ...

Page 36: ...n of the Things You Should Know section in this guide Conversation quality is reduced due to noise and echo If you are using the speakerphone lift the handset and try speaking Excessive echo is emitte...

Page 37: ...not be displayed If the caller makes a call from an area where the caller ID cannot be provided e g international calls the caller ID will not be displayed If the caller makes a call from a public pho...

Page 38: ...e are as follows Items Specification Model ITP 5021D ITP 5014D Weight kg 1 1 1 1 Size mm 266 width 206 length 119 height Operating Temperature C 0 to 45 Operating Humidity 10 to 90 non condensing Ethe...