Officine Gullo 2OGG 304FCU, Instructions For Installation And Use Manual

EN

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32 - Solving Operational Problems

Before contacting service, check the following to avoid unnecessary service charges.

Oven Problem

Problem Solving Steps

F03 or F04 Error appears in the 
display window.

A problem with latch mechanism occurred. Remove power and turn it back on again after 
a few seconds. The oven should run a latch auto–test. If condition persists, note the code 
number and contact service.

Other F__ Error appears in the 
display window.

Remove power and turn it back on again after a few seconds. If condition persists, note the 
code number and contact service.

The oven display stays OFF

Turn off power at the main power supply (fuse or breaker box). Turn breaker back on.
If condition persists, call an authorized service.

Cooling fan continues to run after 
oven is turned off

The fan turns off automatically when the electronic components have cooled sufficiently.

Oven door is locked and will not 
release, even after cooling

Turn the oven off at the circuit breaker and wait a few seconds. Turn breaker back on.
The oven should reset itself and will be operable.

Oven is not heating

Check the circuit breaker or fuse box to your house. Make sure there is proper electrical 
power to the oven. Make sure the oven temperature has been selected.

Oven is not cooking evenly

Check oven calibration. Adjust calibration if necessary (see To Set Temperature, Page 
14). Refer to cooking charts for recommended rack position. Always reduce recipe 
temperature by 25°F (15°C) when baking with Convection Bake mode.

Oven temperature is too hot or too 
cold

The oven thermostat needs adjustment. See Calibrating Oven Temperature, Page 14.

Oven light is not working properly Replace or reinsert the light bulb if loose or defective. See Page 31. Avoid touching the 

bulb glass with bare fingers as finger oil may cause bulbs to burn out prematurely.

Oven light stays on

Check for obstruction in oven door. Check to see if hinge is bent or door switch broken.

Cannot remove lens cover on light There may be a soil build-up around the lens cover. Wipe lens cover area with a clean dry 

towel prior to attempting to remove the lens cover.

Oven will not Self-Clean properly

Allow the oven to cool before running Self-Clean. Always wipe out loose soils or heavy spill-
over before running Self-Clean. If oven is badly soiled, set oven for a four-hour Self-Clean. 
See Preparing the Oven to Self-Clean, Page 28.

Clock and timer are not working 
properly

Make sure there is proper electrical power to the oven. See the Clock and Timer sections 
on Page 13.

Excessive moisture

When using Bake mode, preheat the oven first. Convection Bake and Convection Roast will 
eliminate any moisture in oven (this is one of the advantages of convection).

Porcelain chips

When oven racks are removed and replaced, always tilt racks upward and do not force 
them to avoid chipping the porcelain.

Ignition will not operate

Is the power supply cord 
unplugged?

Plug into a grounded 3 prong outlet.

Has a household fuse been blown 
or has the circuit breaker been 
tripped?

Replace the fuse or reset the circuit.

Surface burners will not operate

Is this the first time the surface 
burners have been used?

Turn on any one of the surface burner knobs to release air from the gas lines.

Is the control knob set correctly?

Push in knob before turning to a setting.

Are the burner ports clogged?

See “Super Sealed Surface Burners” section.

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