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39 - Resolution of operational problems COOKTOP
Problem
Cause
Possible Remedy
Nothing
works
Cooktop not connected to proper
electricalcircuit.
Fuse is blown or circuit breaker is tripped.
No electricity to the cooktop.
Cooktop is in lockout mode.
Have electrician verify that the proper rated
cooktop voltage is being supplied to the
cooktop. Have electrician replace fuse or
reset circuit breaker.
Have electrician check your power supply.
Unlock cooktop.
Heating elements do not heat
properly
Improper cookware is being used.
Select proper cookware as outlined in the
Cooktop Operation section of this manual.
Glass ceramic surface is
seethrough or appears to be red
in color.
Under direct or bright lighting, you will
sometimes be able to see through the glass
and into the chassis due to its transparent
quality. You may also notice a red tint under
these conditions.
These are normal properties of black ceramic
glass panels.
Lock Key blocked after first
connecting or unresponsive touch
control.
When first connecting electrically or after a
power failure, any direct strong light over
the sensor area may affect the touch control
functionality.
When powering on the unit make sure
that no strong light is shining direct over
the touch control zone, it can promise the
start-up sensor calibration resulting in an
unresponsive touch control.
