Ofna Racing hyper star electric, Instruction Manual

TO: OFNA TECHNICAL SUPPORT

7 VANDERBILT, IRVINE, CA 92618

TODAY’S DATE: month________day______

1. Print out form.
2. Fill out the form completely.
3. Make a copy of purchase receipt. All replacements/repairs will not be processed,
    unless accompanied by proof that item(s) was purchased in the last 

30

 days.

4. Call OFNA technical support at (949)586-2910 for assistance or fax (949) 583-9272 

1. Your name
     ____________________________
2. Your address:
     ____________________________

     ____________________________
3. Your Phone Number
    (_____)______________________
4. Your e-mail address:
     ____________________________

5. Summary of your problem 

(check lines):

a______part(s) is missing from my kit

      b______part(s) seems to be defective
      c______other problem

6. Name of kit / part 

(on tag or end of box)

      __

___________________________

7. 

Kit/part number 

(on tag or end of box)

      _

____________________________

8. Purchased from 

(store name) 

_____________________________

a. Store phone: (_____) _________

     b. _____Item was a gift?

9. If a part is missing form the kit, circle
    the appropriate answers:

     a. Yes / No: Is kit box damaged?
     b. Yes / No: Factory Seal sticker was secure.
     c. Yes / No: I am the original owner.
     d. Yes / No: I have contacted the dealer first.

10. Describe your issue fully and include any part numbers:
      ____________________________________________________________
      ____________________________________________________________
      ____________________________________________________________
      ____________________________________________________________
      ____________________________________________________________
      ____________________________________________________________

Failure to fill out this form completely will cause a delay in processing!

11. 

Affix proof of purchase on second page. 

All replacement / repairs will not be processed

       unless accompanied by proof that item(s) was purchased in the last 30 days.

Can’t find Proof of Purchase?

A. If you lost the store receipt, ask the store if they will give you a new one.
B. We do not accepted the following as a substitute: Hand written receipts, 

ebay

 transaction numbers/forms or

     credit card statements.

12. S

end in form with your defective product, as  instructed to do by the Ofna 

        technician,(Name)_________________ you spoke to. (949)586-2910 fax (949) 583-9272