3
Fan not working
1.
Make sure the system is plugged into a live socket.
2.
Make sure the fan motor electrical cable connection and switch on, otherwise repair or
change the fan motor.
Fan not misting
1.
Make sure the mist system is working, otherwise repair or change the misting motor.
2.
Make sure the water pump is working, otherwise repair or change the pump.
3.
Make sure there are enough water covers the pump; otherwise fill enough water into
tank.
4.
Make sure the flow pipe connection is right as Assembly Instructions and unblocked.
5.
Make sure the penstock is opening enough.
6.
Make sure inlet of pump is opening, otherwise open the pump inlet.
Fan not oscillate
Check and do as “Fan oscillation adjustable” in the operation instruction table, otherwise repair
or change the fan motor.
Water not returned
1.
Make sure the connection is right.
2.
Make sure the return pipe unblocked.
Care and Storage
1.
Ensure the plug is removed from the electrical outlet before attempting any clearing or maintenance.
2.
Clean the water tank regularly with as antibacterial agent.
3.
Use only soft moistened cloth to clean the mist fan; don’t immerse the mist fan in water.
4.
For storage, clean mist fan carefully as instructed and store with plastic cloth cover, store the mist fan in a clear dry
place
5.
Caution: if you find a problem with the fan, please you don’t open the fan motor housing as this may cause injury,
damage to the fan and will void your warranty
.
Trouble Shooting
Warranty
WARRANTY AND AFTER SALE SERVICE PROCEDURE:
All our misting systems are guaranteed for 1 year parts and labor. If, during this period, your
product start to malfunction, please follow the return procedure below:
- Before anything else, call customer service at 0951 634 467 (in France)
to determine the cause of the problem and the solution to it or contact your local dealer
- After approval of the technician, pack your misting system in its original packaging.
- Attach the original purchase receipt by circling the date (no photocopies will be accepted)
- Send it, at your expense, to: 13 rue des Alpes EFYDIS 07300
Tournon, France or to your local dealer
- We will repair or replace your misting system and return it to you at our expense at the address
mentioned on the package (address in France).
- We will also return receipt, dated and buffered to revalidate the warranty.
If you have any questions or comments, do not hesitate to contact us at contact@efydis.fr
0033951 634 467.
