11
Troubleshooting
If you meet the following problems, please referring to the following solutions. If the
product is still malfunctioning or doesn’t work, please send the product to our service
centre or an authorized technician for the necessary checks and repair.
Conditions
Possible reason
Solutions
It doesn’t work
1. Plug isn’t connected
correctly to the socket.
2. Empty of water
3. Switch key on control
panel isn’t on.
4. The fuse blows out.
1. Push the plug firmly into the
socket.
2. Fill up the water
3. Switch on the on/off key on
the panel.
4. Insert a tooth pick in the
small hole of “fuse” under
the switch power, before
taking out the fuse.
Stop working
suddenly
1. The power switch is off.
2. Massage time is over
15 minutes.
3. If it is working for a
long time, the motor will
be protected against
overheating.
1. Check that the power plug is
connected well.
2. Restart the power supply
switch.
3. After the product is cooled
down, please restart the ON/
OFF power.
