Troubleshooting
If you meet the following problems, please referring to the following solutions. If the
product is still malfunctioning or doesn’t work, please send the product to our service
centre or an authorized technician for the necessary checks and repair.
Conditions
Possible reason
Solutions
It doesn’t work
1. Plug isn’t connected
correctly to the socket.
2. The power switch at the
back is off.
3. Switch key on control
panel isn’t on.
4. The fuse blows out.
1. Push the plug firmly into the
socket.
2. Switch on the power switch
at the back of the product.
3. Switch on the on/off key on
the panel.
4. Insert a tooth pick in the
small hole of “fuse” under
the switch power, before
taking out the fuse.
Stop working
suddenly
1. The power switch is off.
2. Massage time is over
15 minutes.
3. If it is working for a
long time, the motor will
be protected against
overheating.
4. If you put heavy
pressure on the rollers
and the rollers do not
work well.
1. Check that the power plug is
connected well.
2. Restart the power supply
switch.
3. After the product is cooled
down, please restart the ON/
OFF power.
4. Switch off the power supply,
and turn it on again.
Product Specifications
Product name
OmKNEE Therapy, Total Foot Reflexology
Model number of the product
OGCF2002A
V, 60HZ
0
2
1
C
A
e
g
a
tl
o
V
Power consumption
115W
s
e
t
u
n
i
m
5
1
r
e
m
i
T
14
Ogawa Foot Massager.indd 15
6/13/2014 5:28:57 PM
