EN 26 Ranger
™
4000 Count Series
6. MAINTENANCE
6.1 Cleaning
WARNING:
Electric Shock Hazard. Disconnect the scale from the power supply before
cleaning. Make sure that no liquid enters the interior of the scale during cleaning.
The housing may be cleaned with a cloth dampened with a mild detergent if necessary.
Attention:
Do not use solvents, chemicals, alcohol, ammonia or abrasives to clean the housing
or control panel.
6.2 Troubleshooting
Table 6-1 lists common problems and possible causes and remedies.
If the problem persists, contact OHAUS or your authorized dealer.
TABLE 6-1
Symptom
Possible Cause
Remedy
Cannot turn on
No power to scale
Verify connections and voltage
Poor accuracy
Improper calibration
Unstable environment
Perform calibration
Move scale to suitable location
Cannot calibrate
Unstable environment
Incorrect calibration weight
Move the scale to suitable location
Use correct calibration weight
Cannot access mode Mode not enabled
Enter menu and enable mode
Cannot access unit
Unit not enabled
Enter menu and enable unit
Battery icon flashing Battery is empty
Connect the scale to AC power and
charge the battery
Err 8.1
Power On Error
Weight reading exceeds Power On
Zero limit
Err 8.2
Power On Error
Weight reading below Power On Zero
limit
Err 8.3
Over Range Error
Weight reading exceeds Overload limit
Err 8.4
Under Range Error
Weight reading below Underload limit
Err 8.5
Tare out of range
Adjust tare value to be within range
Err 8.6
Display overflow
Weight exceeds 6 digits
Err 9.5
Calibration data error
Calibration data not present
-------
Busy
Displayed during tare setting, zero
setting, printing
--NO--
Action not allowed
Function not executed
CAL E
Calibration error
Unstable environment
Incorrect calibration weight
Calibration value outside allowed limits
Move the scale to suitable location
Use correct calibration weight
Lo.REF
Low reference weight warning
Increase reference weight.
rEF.Err
Unacceptable reference weight
Reference weight too small. Weight on
the pan is too small to define a valid
reference weight. Increase reference
weight.
Battery fails to charge
fully
Battery is defective
Have battery replaced by Ohaus
authorized service dealer.
6.3 Service Information
If the troubleshooting section does not resolve or describe your problem, contact your
authorized OHAUS service agent. For service assistance or technical support in the United
States call toll-free 1-800-526-0659 between 8:00 AM and 5:00 PM EST. An OHAUS product
service specialist will be available to provide assistance. Outside the USA, please visit our web
site,
www.ohaus.com
to locate the OHAUS office nearest you.
