SCOUT
TM
SERIES BALANCES - SKX EN-11
5. MAINTENANCE
5.1 Cleaning
WARNING:
Electric Shock Hazard. Disconnect the equipment from the power
supply before cleaning. Electric Shock Hazard.
The housing may be cleaned with a cloth dampened with a mild detergent if necessary.
Attention:
Do not use solvents, chemicals, alcohol, ammonia or abrasives to clean the housing
or control panel.
5.2 Troubleshooting
The following table lists common problems and possible causes and remedies.
If the problem persists, contact OHAUS or your authorized dealer.
TABLE 5-1
Symptom
Possible Cause
Cannot turn on
No power to balance
Poor accuracy
Improper calibration
Unstable environment
Cannot calibrate
Security switch in locked position
Err 8.1
Weight exceeds power on zero range.
Err 8.2
Weight below power on zero range.
Err 8.3
Over load (weight exceeds rated capacity)
Err 8.4
Under load (pan removed)
Err 8.5
Tare out of range
Err 8.6
Displayed value exceeds 999999 (possible in Totalization mode)
ref.err
Parts counting or percentage error
– sample weight <1d. Balance
shows error then exits parts counting or goes to [
Clr.ApU
].
Lo.ref
Percent Reference weight or APW is too low for accurate results
CAL E
Fail to do calibration.
USB.Err
Cannot find menu or app file in U-disk.
5.3 Service Information
If the troubleshooting section does not resolve or describe your problem, contact your
authorized OHAUS service agent. For service assistance or technical support in the United
States call toll-free 1-800-672-7722 ext. 7852 between 8:00 AM and 5:00 PM EST. An OHAUS
product service specialist will be available to provide assistance. Outside the USA, please visit
our web site,
www.ohaus.com
to locate the OHAUS office nearest you.
5.4 Accessories
TABLE 5-2. ACCESSORIES
DESCRIPTION
Item Number
DESCRIPTION
Item Number
RS232 kit
30268982
Stacking Kit, x1
30268988
USB Host kit
30268983
Specific Gravity kit
30269020
USB Device Kit
30268984
Auxiliary Display Kit
30269019
Bluetooth Kit*
30268985
Carrying Case
30269021
Ethernet Kit
30268986
In-Use Cover
30269022
Stacking Kit, x6
30268987
Printers and Cables
Contact OHAUS
Note: * Bluetooth kit is only available in certain regions according to the local regulations.
