Traveler
™
Scales
EN-8
TABLE 5-1. TROUBLESHOOTING.
Symptom
Possible Cause
Remedy
Cannot turn on
No power to scale
Empty or incorrectly installed
batteries
Verify AC adapter connections and
voltage.
Replace batteries, check polarity.
Poor accuracy
Improper calibration
Unstable environment
Transportation Lock is set
Debris touching the pan
Draft shield is touching the
pan or sample.
Perform calibration.
Move scale to suitable location.
Slide the pin to the unlocked position.
Clean any debris next to or under the
pan.
Check that pan is fully seated, check
sample height.
Cannot calibrate
Unstable environment
Incorrect calibration mass
Transportation Lock is set
Calibration Lock switch is set
Move the scale to a suitable location.
Use correct calibration masses.
Slide the pin to the unlocked position.
Slide the switch to the unlocked position.
Err 1
Invalid Checksum data.
Cycle scale off/on.
Contact Ohaus or authorized dealer.
Err 2
Over-load or Under-load
condition.
Transportation Lock is set
Improper calibration
Verify pan is installed and/or excess load
is removed from pan.
Slide the pin to the unlocked position.
Perform calibration.
Err 4
Invalid calibration mass.
Verify correct calibration mass is being
used.
Err 8
RS232 buffer is full.
Cycle scale Off/On.
Check RS232 settings in scale and
computer when RS232 option is installed.
Err 9
Internal data error.
Contact Ohaus or authorized dealer.
(Flashing)
Battery power is low.
Replace batteries soon.
bAtt LowW
Battery power is too low for
proper operation.
Replace batteries.
