Troubleshooting 102
TCP/IP
Printer cannot find the network interface card.
Turn the printer off and on again.
Confirm the network interface is enabled on the printer.
Check there is a response to the
PING
command.
Check the network cable is correctly connected.
Change the cable and try again.
Run the Self-diagnostic test.
Check the IP Address, Subnet Mask and Gateway are correct.
Check that the TCP/IP protocol is set to
Enable
.
Reset the network interface card to factory default settings.
If DHCP, BOOTP and RARP are not used, ensure they have been set to
Disable
.
Cannot print with
lpr
and
ftp
.
Turn the printer off and on again.
Check there is a response to the
ping
command.
Check the network cable is correctly connected.
Change the cable and try again.
Check the host name and IP address are configured in the
workstation.
Check the printer port name is configured in the workstation.
There are three port names:
lp
,
euc
and
sjis
. Use
lp
by default as
euc
and
sjis
are specific to PostScript printers.
Incorrect User name on the banner page.
If printing with
lpr
, the User name printed is
unknown
and the
Filename printed is the Spool file name.
Summary of Contents for 8100e
Page 1: ...OkiLAN 8100e USER S GUIDE...
Page 70: ...Novell Netware IPX 70...
Page 78: ...Novell NetWare 78...
Page 95: ...UNIX 95 211 FTP directory status Ready 211 End of status ftp...
Page 96: ...UNIX 96...