B710 B720 B730 User’s Guide > 102
Paper
cannot be
fed.
Paper jam.
Multiple
pages are
fed.
Paper is
fed at an
angle.
Paper is
wrinkled.
Is the paper correctly
set?
Load the paper correctly. For
labels, transparencies or
envelopes, fan them well first
to allow air to enter between
each sheet before loading.
See pages 20, ff.
Is the paper damp?
Replace with paper from a new
ream.
Is the correct type of
paper used?
Load the correct type of paper.
See page 24.
Is the paper tray set
correctly?
Push the paper tray completely
into the printer.
Is the printer placed on
a flat location?
Place the printer on a stable
surface.
Are the paper tray
guides set in the correct
positions?
Set the length guide and right
width guide in the correct
positions.
See page 22.
Have you used any
picture papers?
Clean the feed roll.
See page 129.
Paper is fed in more
than 1 sheet at a time.
Remove the paper in the feed
tray, fan it, then load it again.
Replenish paper only when all
the sheets in the tray are used
up.
Symptom
Explanation
Action