B710 B720 B730 User’s Guide > 112
Network Related Problems
Using TCP/IP
This section explains how to fix the printer status when “Unable
to print (xxxx Error)” appears in the window displayed by clicking
[Start] > [Printers].
Cause
Verification
Action
The printer and the
computer are
connected to different
networks.
Check with your
network system
administrator to verify
that the network
connecting the
computer and that
connecting the printer
are linked by a router
or a gateway.
Connect this printer
directly to the
network connecting
the computer.
An error has occurred
in the network
between the computer
and the printer.
Connection cannot be
established.
“Unable to print
(NetworkError)” is
displayed.
Ask your network
system
administrator to
check the network
for errors.
The printer is turned
off after a print
instruction has been
sent from a computer.
Or the print instruction
is sent to the printer
which is turned off.
“Unable to print
(NetworkError)” is
displayed. Check
whether the printer is
turned on.
Turn on the printer.
Print instructions from
multiple computers
are sent to the printer
at the same time.
“Unable to print
(NetworkError)” is
displayed.
None (Printing will
be resumed
automatically).