Oki Data CONFIDENTIAL
43163501TH Rev. 1
121 /
Display
Cause
Details of error
Method
Service call
002: Error
005: Error
Service call
030: Error
Service call
031: Error
Service call
040: Error
Service call
041:Error
Service call
042: Error
043: Error
Service call
072: Error
Service call
073: Error
Service call
074: Error
075: Error
Service call
081: Error
Service call
104: Error
CPU Excepption
CU RAM
Check Error
CU Optical RAM
Check Error
CU EEPROM
Error
CU Flash Error
Flash ROM Error
on the CU board
Flash File
System Error
Engine I/F Error
I/F Error
between PU and
CU
Video Error
When the image
data sprads,
defect is
detected.
(Incorrect data
receive)
Video Error
When the image
data spreads,
defect is
detected.
Difference
between version
of CU firm and
EEPROM
Engine
EEPROM
mounting check
is OK with
turning on the
power supply,
after that, lead/
light error is
detected
Is the error message displayed
again?
Is the error message displayed
again?
Is RAM DIMM mounted normally?
Does it restore by exchanging
RAM DIMM?
Is the error message displayed
again?
Is the error message displayed
again?
It failed to the access to CU Flash
ROM that is attached to the BLA
board directly.
Does the error recur?
Does the error recur?
Does the error recur?
If the RAM DIMM is mounted,
remove it and turn the power
supply off/ON.
Replace BLA board
Remount RAM DIMM
Replace RAMDIMM
Power supply OFF/ON
Replace BLA board
Remount RAM DIMM
Replace RAMDIMM
Replace BLA board
Power supply OFF/ON
Replace BLA board
Power supply OFF/ON
Replace BLA board
The compulsive initialization of
Flash is done. (Because NIC-F/
W is deleted, please be careful
to it. After initialization, it is
necessary to write NIC-F/W by
the maintenance utility).
FLASH FORMAT is executed by
using the maintenance utility.
If the symptom doesn't change,
replace the BLA board.
Replace BLA board
Change the PC to high spec or
lower the resolution, and then
print again.
Replace BLA board
Replace BLA board
Do EEPROM Initialization.
(Turn on the power supply by
Cover-open & pressing ONLINE
switch & pressing CANCEL
switch).
Because the Mac address will
disappear with this initialization,
please reset Mac address by
using the maintenance utility.
Replace BLA board
Power supply OFF/ON
Replace BLA board
Yes
No
Yes
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Table 7-1-2 service call error list (1/6)