- 185 -
7. Using from a Mobile Device
Mobile Device Problems
•
•
•
• The machine may take a few minutes to connect to a network after turning on the machine. Check that the machine
is connected to the network before printing.
• Unable to register the machine to the app.
• Unable to print.
Mobile Print Problems
Point to check
Solution
Reference
Is the wireless setting of the machine
set to the AP Mode?
Enable the AP Mode.
Is the NFC function of the machine
set to [Enable]?
Check the machine status from
[Admin Setup] > [Others Setup] >
[NFC Setup]. If [Disable] is set, the
NFC function is not available. Set it to
[Enable].
-
Is the wireless setting on the mobile
device enabled?
Enable the wireless setting on the
mobile device.
-
Point to check
Solution
Reference
Is the machine turned on?
Turn on the machine.
If the machine is turned on, turn it off
and then back on, and then check
whether the problem is solved.
Turning On the Power (User's
Manual)
Turning Off the Power (User's
Manual)
When printing using the NFC
function, is the wireless setting on
the machine set to the AP Mode?
Enable the AP Mode.
Is there paper in the tray?
Check the message informing you
that paper runs out.
Error Messages (User's
Manual)
When an Error Message
Appears on the Display Screen
(When the ATTENTION
Indicator Lights Up/Blinks)
(User's Manual)
Is there toner in the toner cartridge? Check the message informing you
that toner runs out.
Error Messages (User's
Manual)
When an Error Message
Appears on the Display Screen
(When the ATTENTION
Indicator Lights Up/Blinks)
(User's Manual)