Oki ES2024, Limited Warranty

OKI

®

 Executive Series 2024/2024e and 3037/3037e

Warranty, Certifications, etc.

Limited Warranty

Oki Data Americas, Inc. (Oki Data) warrants this printer to be 
free from defects in material and workmanship and will remedy 
any such defect according to the terms of this 

Limited Warranty

.

Oki Data will repair (or at its option, replace) at no charge, any 
defective component(s) of the Printer for one (1) year from the 
date of purchase except for the printhead (LED imaging array), 
which is warranted for a period of five (5) years from date of 
purchase. This 

Limited Warranty

 extends to the original 

purchaser only. This 

Limited Warranty

 does not extend to 

consumable items.

On-Site Repair

Note:

On-Site Repair is available in the United States and 
Canada only and does not include the replacement 
or repair of product consumables or supplies.

Oki Data will, for a period of one (1) year from the date of 
original purchase, repair or replace (at Oki Data's option) 
on-site at the original purchaser's facility and without 
charge, any defective component(s) of the printer, 
provided that the warranty service is performed by an Oki 
Data authorized service provider. The printheads (LED 
imaging arrays) have a 5-year parts only warranty from 
date of original purchase. Following the first year of 
warranty coverage, the printheads will be replaced by an 
authorized Oki Data service provider at Oki Data's then 
current labor rates. Oki Data reserves the right to use new 
and/or refurbished parts in the warranty repair process.

As a condition of this 

 Limited Warranty

, requests for 

On-Site Repair must include the name and phone number 
of a fully competent and responsible adult with the 
authority to con-sent to the entry of the servicing 
technician to the premises where the printer is located, and 
who will remain with the servicing technician while the 
service work is performed. Any and all dangerous 
conditions must be removed from the site prior to and 
throughout the time a service technician is present. The 
service technician may refrain from entering the premises 
or continuing to provide services at any site, if in the 
servicing technician's reasonable judgement the site poses 
a risk of physical harm or danger. If warranty services 
cannot be performed or completed due to any of the 
foregoing reasons the On-Site service option is null and 
void and the product must be returned to an authorized Oki 
Data service location for warranty repair service.

To make request or claim for service under this

 Limited 

Warranty 

contact your local Oki Data authorized service center  

or Oki Data at 1-800-OKI-DATA (1-800-654-3282).

A written receipt for the product, showing the date of purchase, 
dealer's name, and both the model and serial numbers of this 
printer must accompany any request or claim for work to be 
performed under this 

Limited Warranty

.

This 

Limited Warranty 

shall not apply if the product has been 

damaged due to abuse, misuse, misapplication, accident, or as a 
result of service or modification by any other than an authorized 
Oki Data service center.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN 
THOSE ON THE FACE HEREOF AND DESCRIBED 
ABOVE.  NO WARRANTIES WHETHER EXPRESS OR 
IMPLIED, INCLUDING, BUT NOT LIMITED TO,  ANY 
IMPLIED WARRANTIES OF MERCHANTABILITY OR 
FITNESS FOR A PARTICULAR PURPOSE, SHALL 
EXTEND BEYOND THE RESPECTIVE WARRANTY 
PERIOD DESCRIBED ABOVE.  Some states do not allow 
limitations on how long an implied warranty lasts, so the above 
limitation may not apply to you.

OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE 
FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL 
DAMAGES OR LOSS ARISING FROM THE USE OF THIS 
PRODUCT.  Some states do not allow the exclusion or 
limitation of incidental or consequential damages, so the above 
exclusion may not apply to you.

Additional information on obtaining service under this 

Limited 

Warranty

 is available by contacting the Oki Data dealer from 

whom the product was purchased, by contacting Oki Data 
directly at 1-800-OKI-DATA or by contacting  the service 
location listed below.

Oki Data Americas, Inc.
2020 Bishops Gate Blvd.
Mt. Laurel, NJ 08054

Phone: 1-800-654-3282

Fax: 1-856-222-5247

This

 Limited Warranty 

applies to this printer.  However, the 

procedure for obtaining service may vary outside the continental 
United States. Contact your Oki Data dealer for such warranty 
service information.

This warranty gives you specific legal rights, and you may also 
have other rights which vary from state to state.

For the most comprehensive, up-to-date listing of Oki Data 
authorized Service Centers:

• Go  to 

www.okidata.com

 and click Dealer Locator.

• Call 1-800-654-3282 (1-800-OKI-DATA).