8
© 2012 OKI DATA CORPORATION All rights reserved
ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
8 - 49
[E570] Jam not reaching the reverse sensor
[E580] Stop jam at the reverse sensor
Classification
Error content
Paper transport jam
Jam not reaching the reverse sensor
Stop jam at the reverse sensor
Proce
dure
Check item
Result
Measure
Next
Step
1
Checking of paper
•
Open the ADU and remove paper if there is
any on the transport path.
*
If the error still occurs, check the following:
2
2
Is the reverse sensor
working? (Perform the
input check in the test
mode: 03-[FAX]ON/[9]/[C])
Yes
3
No
-
Check if the connector pins are
disconnected or the harnesses are open
circuited between the reverse sensor
and the connector CN304 on the LGC
board. Correct if there is any
abnormality.
-
Replace the reverse sensor.
-
Replace the LGC board.
3
Is the reverse motor
working? (Perform the
output check in the test
mode: 03-123/173)
Yes
Check the exit roller. Replace it if it is worn out.
No
•
Check if the connector pins are
disconnected or the harnesses are open
circuited between the reverse motor and the
connector CN304 on the LGC board (and
also the connectors CN401 and CN406 on
the MOT2 board). Correct if there is any
abnormality.
•
Replace the reverse motor.
•
Replace the MOT2 board.
•
Replace the LGC board.
Parts to be replaced
Remark
Reverse sensor
LGC board
Exit roller
Reverse motor
MOT2 board
Summary of Contents for ES9160
Page 12: ......
Page 24: ...ES9160 MFP ES9170 MFP 2012 OKI DATA CORPORATION All rights reserved FEATURES 1 2...
Page 308: ...ES9160 MFP ES9170 MFP 2012 OKI DATA CORPORATION All rights reserved SELF DIAGNOSIS MODES 5 56...
Page 832: ...ES9160 MFP ES9170 MFP 2012 OKI DATA CORPORATION All rights reserved REMOTE SERVICE 10 38...
Page 920: ...ES9160 MFP ES9170 MFP 2012 OKI DATA CORPORATION All rights reserved BACKUP FUNCTION 12 12...
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