ES9160 MFP / ES9170 MFP
© 2012 OKI DATA CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 2
8.2
Error Code List
The following error codes is displayed at the upper right of the screen when the “CLEAR PAPER” or
“CALL SERVICE” symbol is blinking.
8.2.1
Jam
Error code
Classification
Contents
Troubleshooting
E010
Paper exit jam
Jam not reaching the exit sensor: The paper which
has passed through the fuser unit does not reach
the exit sensor.
E020
Stop jam at the exit sensor: The trailing edge of the
paper does not pass the exit sensor after its leading
edge has reached this sensor.
E030
Other jam
Power-ON jam: The paper is remaining on the
paper transport path when power is turned ON.
E061
Incorrect paper size setting for upper drawer: The
size of paper in the 1st drawer differs from size
setting of the equipment.
E062
Incorrect paper size setting for lower drawer: The
size of paper in the 2nd drawer differs from size
setting of the equipment.
E063
Incorrect paper size setting for PFP upper drawer:
The size of paper in the 3rd drawer differs from size
setting of the equipment.
E064
Incorrect paper size setting for PFP lower drawer:
The size of paper in the 4th drawer differs from size
setting of the equipment.
E065
Incorrect paper size setting for bypass tray: The
size of paper in the bypass tray differs from size
setting of the equipment.
E090
HDD abnormality causes jam: Image data to be
printed cannot be prepared.
E110
Paper misfeeding
ADU misfeeding (Paper not reaching the
registration sensor): The paper which has passed
through ADU does not reach the registration sensor
during duplex printing.
E120
Bypass misfeeding (Paper not reaching the 1st
transport sensor): The paper fed from the bypass
tray does not reach the 1st transport sensor.
E130
Upper drawer misfeeding (Paper not reaching the
1st transport sensor): The paper fed from the upper
drawer does not reach the 1st transport sensor.
E140
Lower drawer misfeeding (Paper not reaching the
2nd transport sensor): The paper fed from the lower
drawer does not reach the 2nd transport sensor.
E150
PFP upper drawer misfeeding (Paper not reaching
the PFP upper drawer feed sensor): The paper fed
from the PFP upper drawer does not reach the PFP
upper drawer feed sensor.
E160
PFP lower drawer misfeeding (Paper not reaching
the PFP lower drawer feed sensor): The paper fed
from the PFP lower drawer does not reach the PFP
lower drawer feed sensor.
E190
LCF misfeeding (Paper not reaching the LCF feed
sensor): The paper fed from the LCF does not
reach the LCF feed sensor.
Summary of Contents for ES9160
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Page 24: ...ES9160 MFP ES9170 MFP 2012 OKI DATA CORPORATION All rights reserved FEATURES 1 2...
Page 308: ...ES9160 MFP ES9170 MFP 2012 OKI DATA CORPORATION All rights reserved SELF DIAGNOSIS MODES 5 56...
Page 832: ...ES9160 MFP ES9170 MFP 2012 OKI DATA CORPORATION All rights reserved REMOTE SERVICE 10 38...
Page 920: ...ES9160 MFP ES9170 MFP 2012 OKI DATA CORPORATION All rights reserved BACKUP FUNCTION 12 12...
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