OkiLAN 6200e Plus User’s Guide
Troubleshooting
191
Troubleshooting
Before You Call
This section allows you to troubleshoot problems you
may have installing or using the EtherTalk protocol.
After trying these suggestions, if you are still having
difficulty, call Oki Data Customer Support at 1-800-
OKI-DATA (1-800-654-3282).
If you have trouble sending data to the printer through
your Network Print Server, check the following:
•
Verify that the printer appears in the Chooser
•
Printer configuration
•
Printer hardware
•
Network Print Server configuration
•
Network Print Server hardware
•
Cabling and/or connectors
•
Macintosh System version
•
LaserWriter driver version
•
Application software configuration
Network Print Server Does Not Appear in
the Macintosh Chooser
If the Network Print Server does not appear in the
Chooser as a LaserWriter device, check the following:
•
Print a configuration sheet. Verify that the Ether-
Talk protocol and port are enabled.