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Overnight Exchange: US and Canada Only
Oki Data offers Overnight Exchange of the Product under this
Limited Warranty
. Overnight Exchange is only available in the
United States and Canada and it does not include the replacement
or repair of the Product's consumable items or supplies.
If you choose to use our Overnight Exchange service, call
1-800-654-3282 (1-800-OKI-DATA): our trained personnel will try
to solve your problem over the phone. If they determine that your
Product hardware is defective, an exchange product will be shipped
to you via overnight carrier. Have your credit card available as our
representative will be asking for this information. You will receive
the exchange product the next business day—or no later than the
second business day.
Return the original Product to Oki Data by using the same
packaging materials you received with the exchange product. The
Product to be returned must be made available for pickup by Oki
Data's representative within two (2) business days of your receipt
of the exchange product: failure to do so may result in your being
charged the full price of the exchange unit.
When Overnight Exchange is used, the returned machine becomes
the property of Oki Data, once it has been picked up by Oki Data or
its representative. Exchange machines may be new or
reconditioned, at the option of Oki Data: the exchange machine
becomes the property of the customer when the returned machine
has been picked up by Oki Data's designated carrier.
The exchange printer will be warranted for thirty (30) days or the
remaining warranty period of the returned Product, whichever is
longer.
To make a request or claim for service under this
Limited Warranty
contact your local Oki Data authorized service center, Oki Data at
1-800-654-3282 (1-800-OKI-DATA), or
www.okiprintingsolutions.com.
