Oki MICROLINE Turbo ML390, Safety And Regulatory Information Manual

5 - English

ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, OR 
CONSEQUENTIAL DAMAGE, HOWEVER CAUSED 
INCLUDING, WITHOUT LIMITATION, PERSONAL 
INJURY OR LOSS OF BUSINESS OR PROFIT, 
WHETHER OR NOT CUSTOMER SHALL HAVE 
INFORMED OKI  DATA OF THE POSSIBILITY OR 
LIKELIHOOD OF ANY SUCH DAMAGES.
Customer's exclusive remedy under these warranties is 
limited, at OKI Data's election, to any one of (a) refund of 
customer's purchase price, (b) repair by Oki Data or the 
manufacturer of any products found to be defective, or (c) 
replacement of any such product.  Except as specifically set 
forth in this paragraph, THERE ARE NO 
REPRESENTATIONS OR WARRANTIES OF ANY KIND 
BY OKI DATA OR ANY AGENT OR EMPLOYEE 
THEREOF, EXPRESS OR IMPLIED, AS TO THE 
CONDITION OR PERFORMANCE OF ANY PRODUCTS, 
THEIR MERCHANTABILITY, OR FITNESS FOR A 
PARTICULAR PURPOSE, OR OTHERWISE.
Additional information on obtaining service under this 
Limited Warranty is available by contacting the Oki Data 
dealer from whom the product was purchased, by contacting 
Oki Data directly at 1-800-654-3282 (1-800-OKI-DATA) 
[U.S. and Canada, English only] or at 1-856-222-7496 
(Spanish only), or by contacting one of the listed service 
locations.  

This Limited Warranty applies to this Product. However, the 
procedure for obtaining service may vary outside the 
continental United States. Contact your Oki Data dealer for 
such warranty service information.
This warranty gives you specific legal rights, and you may 
also have other rights which vary from state to state.

English

Service and Support, US and Canada

U.S. and Canada only 
Oki Data is firmly committed to the satisfaction of our 
customers. If you have a problem that your customer 
documentation cannot solve, contact the listed sources for 
service or support.

Oki Data Authorized Service Providers

For the most comprehensive, up-to-date listing of Oki Data 
authorized Service Centers in the United States and Canada:

• In the U.S. go to 

WWW.OKIPRINTINGSOLUTIONS.COM

.

• In Canada and the U.S., call 1-800-654-3282 

(1-800-OKI-DATA).

Oki Data Contact Locations
       

Sales and Service Dealers

Consult the store location where you purchased your 
machine, or contact Oki Data for the location of the nearest 
Authorized Oki Data Service Dealer.

• Prices and minimum charges may vary.
• Proof of purchase is required for warranty work. Be 

sure to retain your purchase documents.

Automated Services for Your Convenience
Quick Referrals

To get quick referrals for a local Sales and Service 
Authorized Reseller, including products, parts and 
consumable supplies, contact us at any time:

• 1-800-654-3282 (1-800-OKI-DATA)
•

WWW.OKIPRINTINGSOLUTIONS.COM

Your Own Personal Solutions Center

You can easily create your own Personal Solutions Center 
providing up-to-the-minute Oki information specifically for 
your product, including:

• Product  news
• Manuals
• Drivers and utilities
• Material Safety Data Sheets
• Searchable knowledge base
• and much more!

Just take a few minutes setting it up once, then you can 
check your Personal Solutions Center for the latest 
information at any time.
Get started today by visiting http://MY.OKIDATA.com.

Customer Support Representatives

1-800-654-3282 (1-800-OKI-DATA)
Customer Support Representatives are available 24 hours a 
day, 7 days a week. Please have the model number and 
serial number for your machine handy. Be sure that you are 
calling from a telephone close to your machine so you can 
describe your problem accurately and follow up on the 
suggestions of the Customer Support Representative right 
while you are on the phone. Our Customer Support 
Representatives are trained on all current OKI products. 
They can answer your questions regarding:

• Locations of sales and service dealers
• Installation of your machine 
• Usage/normal maintenance of your machine
• Error message interpretation/solutions
• Parts and supplies identification
• Consumer relations
Note: Customer Support Representatives are not 

trained to provide assistance with the use of 

United States
Oki Data Americas, Inc.
2000 Bishops Gate Blvd.
Mt. Laurel, NJ 08054
Phone: 1-800-654-3282
Fax: 1-856-222-5247

Canada
Oki Data Americas, Inc.
2735 Matheson Blvd. East,
Unit 1
Mississauga, Ontario
Canada L4W 4M8
Phone: 1-800-654-3282
Fax: 1-905-238-4421

United States
Oki Data Americas, Inc.
2000 Bishops Gate Blvd.
Mt. Laurel, NJ 08054
Phone: 1-800-654-3282
Fax: 1-856-222-5247

Canada
Oki Data Americas, Inc.
2735 Matheson Blvd. East, 

Unit 1

Mississauga, Ontario
Canada L4W 4M8
Phone: 1-800-654-3282
Fax: 1-905-238-4421