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OKIFAX 5780/5980
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Problem 18:
Your received faxes sometimes look distorted.
Solution:
If the document received is wider or longer than the paper
you have loaded into your paper tray, your machine
automatically reduces the length of the document to fit on
your paper.
This type of problem could be communication related.
The document may have jammed during scanning.
If the document is unreadable, ask the sender to fax the
document again.
Problem 19:
You are constantly receiving unsolicited advertising on
your machine.
Solution:
Try using the closed network function.
See “Basic Faxing, Rejecting Unsolicted Fax Messages.”
Problem 20:
Your machine does not immediately switch to TEL mode
when you make or receive a voice call.
Solution:
Try pressing the Stop key. Your machine will return to
standby mode so that you can converse. This condition may
happen infrequently due to telephone line conditions, or the
type of external telephone used. If this problem happens
often, consult your service representative.
