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User’s Guide> 28

R

OLL

 F

EEDER

The roll feeder is used for media sizes additional to those of the 
standard tray, heavier media weights and special media.

The roll feeder can handle the same sizes as the tray, in roll format. 

The roll feeder can feed paper widths as small as 3in (76.2 mm) and 
lengths up to 300 ft (91.4m). 

F

ACE

-

DOWN

 

STACKER

The face-down stacker on the top of the printer can hold up to 500 
cut sheets of 20 lb (80 g/m²) standard paper, and can handle paper 
stocks from 17 – 57 lb (64 – 216 g/m²). Pages printed in reading 
order (page 1 first) will be sorted in reading order (last page on top, 
facing down).

F

ACE

-

UP

 

STACKER

The face-up stacker should be opened and the tray extension pulled 
out when printing continuous media. (With the face-up stacker 
either open or closed, the driver setting of Face Down will 
successfully direct prints to the Face-Down stacker.)

D

UPLEX

 

UNIT

 (

IF

 

INSTALLED

)

This option provides automatic two-sided printing on plain paper fed 
from Tray 1. Applicable paper sizes are A6, A5, B5, B5LEF, 
Executive, A4, A4LEF, Letter, LetterLEF, Legal 13 in, Legal 13.5 in, 
Legal 14 in, B4, Tabloid, Tabloid Extra, A3, A3 Wide, A3 Nobi, 
Custom  size  (3.9 – 12.9 in  wide,  5.8 –18 in  long),  using  paper 
stocks in the range 20 – 32 lb (75 – 120 g/m²).

Summary of Contents for proColor Pro510DW

Page 1: ...p r o 5 1 0 D W U s e r s G u i d e...

Page 2: ......

Page 3: ...r While all reasonable efforts have been made to make this document as accurate and helpful as possible we make no warranty of any kind expressed or implied as to the accuracy or completeness of the i...

Page 4: ...27 Tray and stackers 27 Tray 1 27 Roll Feeder 28 Face down stacker 28 Face up stacker 28 Duplex unit if installed 28 Tray and stacker examples 29 Loading Tray 1 29 Using the stackers 31 Control panel...

Page 5: ...g the printer casing 56 Optional accessories 58 Accessory order information 58 Installing accessories 59 Troubleshooting 60 General 60 Paper Jams 60 Paper jams printer 60 Open cover paper jam tttttt s...

Page 6: ...User s Guide 6 Print Information example demonstration page 88 Print Secure Job 89 Menus 90 Tray Configuration 90 System Adjust 95 Menus example 1 Tray 1 transparencies 99...

Page 7: ...following pages before operating the printer Illustrations Illustrations and components are representative only Your unit may differ slightly from those pictured in this document CAUTION A caution pro...

Page 8: ...ed on a flat solid surface strong enough to support its weight to prevent any risk of injury Ensure that there is adequate ventilation all around the product to prevent overheating and any risk of fir...

Page 9: ...cable is routed so as not to be damaged or cause a trip hazard If the cable becomes frayed or damaged replace it immediately to prevent any risk of shock Do not twist constrict or knot the power cabl...

Page 10: ...hing and hair are kept clear of moving parts when printer is in operation to prevent possible risk of injury When the printer cover is open do not touch the fuser unit as you may receive burns Allow i...

Page 11: ...the mains connector before removing the object Do not introduce foreign objects into the ventilation holes or operate the printer with the rear cover open as electric shock fire and or injuries may o...

Page 12: ...ical attention Never attempt to induce vomiting if person is unconscious Take care with toner powder If inhaled move the person to an open area for fresh air Seek medical attention Take care with tone...

Page 13: ...es per minute in black and white for fast and efficient printing of all general purpose documents not requiring color 1200 x 600 dpi dots per inch print resolution for high quality image production sh...

Page 14: ...User s Guide 14 Additionally the following optional features are available Automatic two sided duplex printing for economical use of cut sheet paper and compact printing of larger documents...

Page 15: ...e of its many features Also included are guidelines for troubleshooting and maintenance to ensure that it performs at its best Additionally information is provided for adding optional accessories as y...

Page 16: ...Guide 16 SOFTWARE SUPPLIED CDs Drivers and Utilities Contains drivers and application software for use by a general user Network and Administrator Utilities Contains software for use by system adminis...

Page 17: ...t hand side of your screen click on the topic of interest to jump to the required topic If the bookmarks are not available use the Contents on page 4 PRINTING PAGES The whole manual individual pages o...

Page 18: ...User s Guide 18 c Pages from and to 3 for the range of pages you specify by entering their page numbers 3 Click on OK...

Page 19: ...OVERVIEW OPENING AND CLOSING THE TOP COVER To open the top cover squeeze the top cover handle 1 to release the catch and raise the cover CAUTION To gain access to the inside of the printer ensure tha...

Page 20: ...ure that the cover is securely closed IDENTIFYING MAJOR COMPONENTS The major components of your printer are identified in the graphics below 1 Paper holding arm 2 Top cover face down stacker 3 MP Tray...

Page 21: ...User s Guide 21 9 Top cover handle 10 Face down stacker 11 Power on off switch 1 2 3 4 5 6 7 8 9...

Page 22: ...User s Guide 22 12 Face up stacker 13 Interface unit 14 Network interface connector 10 11 12...

Page 23: ...Parallel interface connector 16 USB interface connector 17 Power connector 18 Ventilation openings 19 Image drum cartridge and toner cartridge Cyan 20 Image drum cartridge and toner cartridge Magenta...

Page 24: ...e drum cartridge and toner cartridge Yellow 22 Image drum cartridge and toner cartridge Black 23 Toner cartridge 24 Image drum cartridge 25 Fuser unit 26 LED heads 27 Belt unit 28 Drum basket handle 1...

Page 25: ...User s Guide 25 29 Drum basket 27 28 29...

Page 26: ...ery rough textured paper is not recommended Pre printed stationery can be used but the ink must not offset when exposed to the high fuser temperatures used in the printing process Transparencies shoul...

Page 27: ...T Plain paper A3 A3 Nobi A3 Wide A4 A5 A6 B4 B5 Letter Legal 13 Legal 13 5 Legal 14 Executive Tabloid Tabloid Extra 17 57 lb Tray 1 Custom W 3 94 12 91 in L 5 82 18 in 17 57 lb Roll Feed Face up Stack...

Page 28: ...n reading order page 1 first will be sorted in reading order last page on top facing down FACE UP STACKER The face up stacker should be opened and the tray extension pulled out when printing continuou...

Page 29: ...TRAY 1 Tray 1 is used in the following example 1 Pull out the tray 2 Press the paper rear stopper tab 1 and adjust the tab to the required paper size 3 Fan the paper to be loaded then tap the edges o...

Page 30: ...he paper guide and adjust the guides 3 for a snug fit to the paper To avoid paper jams Do not leave space between the paper and the guides and rear stopper Do not overfill the paper tray Capacity depe...

Page 31: ...FOR INFORMATION ON LOADING THE ROLL FEEDER SEE THE ROLL FEEDER GUIDE USING THE STACKERS Face down stacker When the face up stacker 1 on the left side of the printer is closed its normal position pape...

Page 32: ...User s Guide 32 Face up stacker The face up exit path is used for continuous 1 Open the stacker 1 2 Flip out the paper support 2 1 2...

Page 33: ...User s Guide 33 3 Swivel out the paper support extension 3 NOTE If Take up rewinder is installed the face up stacker must be removed See feeder guide for more information 3...

Page 34: ...as required for ease of use BUTTONS AND LIGHTS The parts of the control panel are identified and briefly explained below 1 Shutdown Restart button Hold down for more than 2 seconds for a soft shutdown...

Page 35: ...5 Up arrow button Enters menu mode and enables upward movement through the displayed list of menu items 6 Down arrow button Enters menu mode and enables downward movement through the displayed list of...

Page 36: ...the display panel show the printer status The bottom of the display panel normally shows a bar chart of the toner usage MENU FUNCTIONS INFORMATION There are three types of menu functions information U...

Page 37: ...n an error has occurred press the Help button Information displays that will help you correct the error DISPLAY PANEL MESSAGES The display panel messages supplemented by the Help messages where approp...

Page 38: ...nu 4 Press the Up arrow or Down arrow buttons repeatedly until the desired Item is highlighted 5 Press the Enter button to select this Item 6 Press the Up arrow or Down arrow buttons repeatedly until...

Page 39: ...TING STARTED This section provides information to help you get started with using your printer PRINTER LOCATION Check that you have sufficient space for access around your printer 60cm 60cm 20cm 8in 1...

Page 40: ...ter TURNING OFF ON TURNING OFF Hard disk drive installed 1 Your printer has a hard disk drive installed hold down the Shutdown Restart button 1 on the control panel for more than 2 seconds to start th...

Page 41: ...User s Guide 41 2 When the display panel shows that you can either turn off or restart the printer use the On Off switch to turn off the printer...

Page 42: ...NG ON NOTE If the display panel shows that you can either turn off or restart the printer press Shutdown Restart to turn on the printer 1 If the printer is turned off no power use the On Off switch to...

Page 43: ...nt Information is highlighted 4 Press the Enter button to select Print Information 5 Press the Up arrow or Down arrow buttons repeatedly until Configuration is highlighted 6 Press the Enter button to...

Page 44: ...s port requires a cable conforming to USB version 2 0 or above The printer may not work if a USB compatible device is connected concurrently with other USB compatible machines When connecting multiple...

Page 45: ...nter and computer 3 Turn on the printer and then the computer CONNECTING THE USB INTERFACE Do not connect the USB cable at this time You will be instructed when to connect the USB cable when you run t...

Page 46: ...G THE NETWORK INTERFACE 1 Turn off the printer and the computer 2 Install the Ferrite core to the Ethernet cable as shown CAUTION Do not connect a USB cable into the network interface connector as thi...

Page 47: ...rther details on how to configure the network connection before installing the printer drivers NOTE Administrator s authority is required when installing a network connection USING THE DRIVERS CD Inse...

Page 48: ...User s Guide 48 OPERATION USING THE PRINTER For full details of how to use the printer and any accessories to print jobs efficiently and effectively please refer to the Printing Guide...

Page 49: ...ITEM USAGE At any time you can check how much of each consumable maintenance item is left by using the appropriate menus For example enter the menu system and follow the path Configuration Supplies L...

Page 50: ...124002 Toner Yellow 16 500 Letter pages 5 52124001 Image drum Black 42 000 Letter pages avg 56124004 Image drum Cyan 42 000 Letter pages avg 56124003 Image drum Magenta 42 000 Letter pages avg 5612400...

Page 51: ...rtridge a LED lens cleaner is enclosed with each replacement toner cartridge if printing is showing signs of faded images white stripes or blurred letters You can use a LED lens cleaner or dry soft cl...

Page 52: ...With an LED lens cleaner or soft cloth gently wipe each of the four heads 1 Move the cleaner as shown using a clean section of the cleaner with each pass Be careful not to damage the guards 2 3 Close...

Page 53: ...er feed rollers if paper jams frequently occur 1 Remove items like a wrist watch or bracelet and follow the correct steps to turn the printer off depending on whether a hard disk drive is installed 2...

Page 54: ...r s Guide 54 3 Remove Tray 1 completely from the printer 4 Gaining access through the gap left by Tray 1 wipe the 3 paper feed rollers 2 with a soft cloth lightly moistened with water 5 Replace Tray 1...

Page 55: ...User s Guide 55 6 Return the paper guide plate to its original position and close Tray 1 side cover 7 Turn on the printer...

Page 56: ...ollow the correct steps to turn the printer off depending on whether a hard disk drive is installed 2 Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent 3 U...

Page 57: ...User s Guide 57 4 Turn on the printer...

Page 58: ...tion describes optional accessory equipment for your printer The following accessories are available duplex unit to enable two sided printing rewinder unit ACCESSORY ORDER INFORMATION ITEM ORDER NUMBE...

Page 59: ...u are advised to follow these instructions carefully After installation print out a Menu Map Configuration document to check that the installation has been successful For the following accessories you...

Page 60: ...and how to deal with unsatisfactory print results Display panel messages about paper jams and relevant actions are given in this section while a list of other typical messages and suggested responses...

Page 61: ...User s Guide 61 1 Squeeze the catch 1 on Tray 1 side cover and open the cover 2 Holding it by the tab 2 turn the paper guide outward 3 Carefully remove the jammed paper 2...

Page 62: ...User s Guide 62 4 Put the paper guide back into position and close Tray 1 side cover OPEN COVER PAPER JAM SIDE COVER 1 If the MP Tray is open close it so that the side cover 1 is visible 1...

Page 63: ...User s Guide 63 2 Pull the release lever 2 and pull open the side cover 3 Carefully remove the jammed paper 2...

Page 64: ...ser s Guide 64 4 Close the side cover OPEN COVER PAPER JAM TOP COVER 1 Squeeze the top cover handle 1 and open the top cover WARNING Be careful not to touch the fuser unit which is hot after printing...

Page 65: ...paper on the belt 4 If paper is jammed in the fuser unit push the lock lever 3 in the direction shown to release the unit WARNING Be careful not to touch the fuser unit which may be hot after printin...

Page 66: ...User s Guide 66 Holding the fuser unit 4 by the handle lift it out of the printer and place it on a flat surface 5 Pull up the jam release levers 5 and remove the jammed paper 4 3 5...

Page 67: ...Guide 67 6 Carefully replace the fuser unit into the printer and turn the lock lever 6 in the direction shown to lock the fuser unit 7 If paper is jammed near the paper exit open the face up stacker...

Page 68: ...User s Guide 68 8 Open the side cover paper exit 8 and remove the jammed paper 9 Close the side cover paper exit and then the face up stacker 8...

Page 69: ...User s Guide 69 10 Return the image drum basket 9 into position and check it is locked 11 Close the top cover and ensure it is latched 9...

Page 70: ...User s Guide 70 PAPER JAMS DUPLEX UNIT IF INSTALLED CHECK DUPLEX UNIT PAPER JAM 1 Operate the duplex cover release button 2 and open the cover 2 Carefully remove any jammed paper 2...

Page 71: ...User s Guide 71 3 Operate the levers 3 and pull out the duplex unit 4 Holding the front top cover by the grip 4 push it gently inwards and raise it 3 3 4...

Page 72: ...User s Guide 72 5 Remove any jammed paper 6 In similar manner check for and clear any paper jammed under the rear top cover...

Page 73: ...User s Guide 73 7 Replace the two top covers 8 Raise the front cover of the duplex unit...

Page 74: ...User s Guide 74 9 Push the duplex unit back into position...

Page 75: ...ate media Decurled media can be used Your print media sheets are not aligned with each other Remove the sheets jog them into alignment and reload them Your print media is not aligned properly in the p...

Page 76: ...loth The toner is low Replace the toner cartridge The paper is not suitable for the printer Use recommended paper Printing is light The toner cartridge is not properly seated Reinstall the toner cartr...

Page 77: ...ge if the problem is not resolved White area of paper is lightly stained Paper contains static Use paper stored in proper temperature and humidity conditions Too thick paper is used Use thinner paper...

Page 78: ...ight 64 gsm 216gsm Paper output Face down stacker 500 sheets Face up stacker Continuous Interfaces Parallel USB 2 0 10Base T and 100Base TX Duty cycle 150 000 pages month maximum Toner life Black Cyan...

Page 79: ...User s Guide 79 Noise level Operating 54dBA maximum Standby 42dBA maximum Power save 28dBA maximum after 30 mins background level ITEM SPECIFICATION...

Page 80: ...LP for details There is a mismatch between the media in the tray and print data Load media of size mmmmmm and type pppppp into tray tttttt The message may remain for some time after you have closed th...

Page 81: ...er s Guide 81 Check Image Drum cccccc Please see HELP for details Check that the image drum of color cccccc is correctly installed You can access help details by pressing the HELP button MESSAGE COMME...

Page 82: ...nd that can be executed to display or print a status or setting value Emboldened values followed by an A denote default values associated with locations where A4 is default paper size Emboldened value...

Page 83: ...rinted Note in duplex printing each sheet is counted as 2 pages Color Page nnnnnn Displays number of color printed pages converted to Letter equivalent Monochrome Page nnnnnn Displays number of monoch...

Page 84: ...ntage where xxxx can be Cyan Magenta Yellow Black n nK indicates the capacity of the toner cartridge being used ITEM VALUE DESCRIPTION Printer Name xxxxxxxxxxxxxxx xxxxxxxxxxxxxxx Displays printer nam...

Page 85: ...ostcard Double Postcard Custom Displays detected paper size of Traym ITEM VALUE DESCRIPTION Serial Number xxxxxxxxxxxxxxx Displays serial no of the printer Asset Number xxxxxxx Displays Asset Number A...

Page 86: ...epeatedly until Print Page Count is highlighted 5 Press the Enter button to select this Item 6 Press the Up arrow or Down arrow buttons repeatedly until Monochrome Page is highlighted 7 Press the Ente...

Page 87: ...jobs stored on the Hard Disk if installed PS Font List Execute Prints PostScript font list PCL Font List Execute Prints PCL emulation font list IBM PPR Font List Execute Prints IBM PPR emulation font...

Page 88: ...tton and press them repeatedly until the Print Information menu is highlighted 3 Press the Enter button to select this menu 4 Press the Up arrow or Down arrow buttons repeatedly until Demo page is hig...

Page 89: ...re are printable files Print When you select Print Set Collating Amount is displayed to enable you to specify a number of copies After specifying the number of copies press Enter to print all jobs wit...

Page 90: ...P Tray Specifies a feed tray Auto Tray Switch ON OFF Sets the automatic tray switch function Tray Sequence Down Up Paper feed tray Specifies selection order priority for automatic tray selection autom...

Page 91: ...ia Type Plain Letterhead Transparency Bond Recycled Card stock Rough Glossy User Type1 User Type2 User Type3 User Type4 User Type5 Sets the media type for Tray User Type1 to User Type5 are reserved fo...

Page 92: ...m is in range 1 to 5 similar arrangement for all trays Legal 14 Paper Legal 14 Legal 13 5 Sets the length of the legal paper in Tray Change this to Legal 13 5 if that is the standard legal size in yo...

Page 93: ...rch Envelope DL Envelope Landscape Postcard Double postcard C5 C4 Envelope Index Card Sets paper size for MP Tray X Dimension 3 8 3 A 8 5 L 12 9 inch 76 210 A 216 L 328 mm Sets Custom paper width for...

Page 94: ...dia Weight Auto Light Medium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 Ultra Heavy 4 Sets the media weight for MP Tray Tray Usage Normal Tray Tray selection switching u...

Page 95: ...ally clear when a new print job is received Auto Continue ON OFF Sets whether the printer is automatically recovered when Memory Overflow or Tray Request occurs Manual Timeout OFF 30 sec 60 sec If pap...

Page 96: ...Error Report ON OFF ON prints an error report during the occurrence of an internal error This item is valid only for PS and PCLXL Print Position Adjust X Adjust 0 00 0 25 2 00 2 00 0 25 mm 0 00 0 01...

Page 97: ...During the flip side printing of duplex printing adjusts the location of the whole printing image 0 25 mm 0 01 in interval parallel to the direction of paper movement i e vertically Paper Black Setti...

Page 98: ...horizontal dotted line a significantly faded image or other such a problem that occurs in results printed on transparencies Decrement setting when a white horizontal dotted line or a snowy image occur...

Page 99: ...1 Corrects print result variations caused by differences in temperature and humidity environment or print density or frequency This setting must be changed when print quality varies by printed result...

Page 100: ...own arrow buttons repeatedly until MediaType is highlighted 9 Press the Enter button to select this Item 10 Press the Up arrow or Down arrow buttons repeatedly to move through the range of media types...

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