oklahoma joes RIDER, Assembly Manual

34

OKLAHOMAJOES.COM.AU

OKLAHOMAJOES.CO.NZ

ERROR CODES

Error 

Code

Error 

Title

Icon

Cause

Solution

ER5

Flameout

No Icon

The temperature in the 

cook chamber does not 

exceed 100°F for an 

extended period of time. 

Possible causes:

•  Running out of pellets

•  An auger jam

•  The ash cup and/or 

firepot are overfilled

•  A temperature probe 

malfunction

•  The ignitor did not 

initiate the fire

•  CHECK PELLET SUPPLY

 - Are there pellets in the hopper? If 

not, load it up and try again. 

•  CHECK FOR ASH BUILDUP

 - If your pellet supply is ok, check 

for a buildup of ashes in the firepot. If ashes are not draining prop

-

erly, they can cover the ignitor and prevent pellets from igniting 

and burning. See trouble shooting section in your Assembly Guide 

for tips on how to CHECK FOR ASH BUILDUP.

•  CHECK FOR AUGER JAM

 – If your firepot is clean, next you’ll 

need to check for an auger jam. These can be caused by a num-

ber of factors such as using damp or crumbling pellets, leaving 

pellets in the system between uses or not properly running the 

shutdown process. See trouble shooting section in your Assembly 

Guide for tips on how to CHECK FOR AUGER JAM.

•  CHECK AUGER MOTOR

 - Once you’ve confirmed your auger is 

jam free, next you’ll want to check the auger motor to make sure 

it’s working properly. See trouble shooting section in your Assem-

bly Guide for tips on how to CHECK AUGER MOTOR.

•  CHECK TEMPERATURE PROBE 

– If auger is turning proper-

ly, check to see if the temp probe is malfunctioning. See trou-

ble shooting section in your Assembly Guide for tips on how to 

CHECK TEMPERATURE PROBE

•  CHECK IGNITOR

 - If temperature probe is functioning properly, 

check to see if the ignitor is malfunctioning. See trouble shooting 

section in your Assembly Guide for tips on how to CHECK IGNIT-

OR

If the error persists, please call Oklahoma Joe’s customer service, shown on 

the cover of this Product Guide, for assistance.

ER6

Cooking 

system 

overheat

No Icon

The system detects over-

heating for an extended 

period of time. It can be 

due to:

• 

Grease fire inside the 

unit

•  Excess fuel inside the 

firepot

•  A temperature probe 

malfunction

•  If Pit Control detects overheating for an extended period of time, it will 

automatically start a shutdown burn. 

• 

In the case of excessive heat or fire - immediately close the grill lid, 

press the power button and allow the grill to completely cool.

•  Once the grill is cool: 

1. Unscrew the ash cup and dump excess ashes. 

2. 

Remove grates and heat baffle 

3. 

Visually inspect the firepot to ensure it is empty, if it is not, a shop 

vacuum can be used to clear the firepot. 

4. Inspect the bottom of the cook chamber for any blockage of the 

grease drain holes and clean up the grease pathways. 

5. Reassemble and retry.

• 

Frequently cleaning your grill will help prevent grease fires. 

If the error persists, please call Oklahoma Joe’s customer service, shown on 

the cover of this Product Guide, for assistance.

18H

Unattend-

ed unit

No Icon

Unit left unattended for 

too long.

1. Turn the power off.

2. Turn the knob to the OFF/Shutdown position.

3. Turn the power on.