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13
Troubleshooting
We have collected in the table below some frequently asked questions, please contact Okolab if you need
support.
Symptom
Probable cause
Remedy
The little led on the front of the Control Unit
is off
Power plug is disconnected from
outlet
Insert plug securely into outlet
Blown fuse
Replace the fuse, 1A-Time Lag Fuses
No CO
2
or Air flow rate stability
Pressure drop
Check reservoirs and/or compressed line.
Check Air/CO
2
tanks; make sure they’re not
close to finish.
No CO
2
and/or Air flow streams
Regulators closed
Open regulators
No CO
2
/Air arrives to the incubating
chamber
Missing connection
Make sure you’ve attached the PTFE filter on
the back of the CO2-UNIT-BL. Pinter 1 and 2
in paragraph 7.
Acoustic alarm sounds
The current CO
2
value is far from CO
2
set point
Check the CO
2
and Air supplies
The little led on the front of the Control Unit
is green but the Oko-Touch is off
Serial cable is disconnected
Check the connection between Control Unit
and the Oko-Touch
Gas leak on the rear of the control box
Not properly inserted tubes
Strongly push the tube into the Swift-Fit
connector
I checked the previous troubleshooting but I
cannot solve the problem
Contact Okolab to receive assistance