31
Troubleshooting - Error Codes
Error Code Seen during
which mode?
Cause
Solution
- -
Induction
No pan or unsuitable
pan
Place a suitable pan on the unit.
E01
Both sous
vide &
induction
Temperature is too high
or a component has
shorted
Make sure there is a minimum distance of 5 inches
between the ventilation slot (found at the back of
the induction cooktop) and any obstruction such as
a wall or other appliances. Unplug, let the unit cool
down, plug back in and press the power button.
E02
Both sous
vide &
induction
Component failure
Unplug the unit from the outlet. Wait five minutes.
Plug the unit back in and turn on. If error code
persists, contact customer service.
E03
Both sous
vide &
induction
Voltage is either too low
or too high.
Make sure the unit is connected to an outlet with
the correct voltage.
E04
Sous vide
Water bath is empty
Add water to the fill line
E05
Sous vide
Component failure
Contact us for further troubleshooting or repair.
E06
Sous vide
Programming error
Contact us for further trouble-shooting or repair