problem
maint cleaning
things to check
solution
Iron does
not heat
Is fabric selector set to off?
Is iron plugged in correctly?
Is auto shut-off system activated?
Turn the fabric selector knob to a fabric setting.
Check to make sure the plug is fully plugged into the socket.
Touch the handle.
Scorch
Guards
™
do not
come out
Iron does
not steam
Is itouch® switch set to off?
Is iron plugged in correctly?
Is handle activated?
Set the switch on the back of the iron to the
ON
position.
Check to make sure the plug is fully plugged into the socket.
Move your hand away from the iron, and the itouch® technology will raise the soleplate.
Is iron hot enough?
Is steam selector set to off?
Is steam valve clogged?
The fabric selector must be set to the wool, cotton or linen settings to produce continuous steam.
Steam selector must be turned to a setting.
Move the steam selector from off ( ) to the max ( ) settings a few times to unclog.
Iron
leaks
Is itouch® off, and iron is horizontal?
Is iron is hot enough?
Has steam burst button been overused?
When the itouch® switch is set to OFF, always store the iron in the vertical position.
We recommend turning on the itouch® technology to store the iron.
Iron is
emitting a
brown
or white
substance
Is water hardness too high?
Switch to either spring water or half tap/half distilled water mixture.
See water recommendations on
page 7.
Make sure the fabric selector knob is set to the cotton or linen range to
ensure proper steam production.
Allow 3 seconds between uses of the steam burst function.
The soleplate should be cleaned if starch or other residue builds up. When the iron is cool, wipe the soleplate with a soft, damp cloth.
Do not use abrasive cleaners or scouring pads as this will damage the iron’s soleplate.
Mineral deposits from tap water can occur in the soleplate vents. To clean, fill the water tank and heat the iron to the linen fabric setting. Once the iron
is fully heated, unplug the iron and hold over a sink. Press the steam button repeatedly until water begins to drip out of the soleplate.
Be careful, as this creates large amounts of steam.
To ensure optimal steam production, the steam valve should be regularly cleared of accumulated debris and minerals. This is done by moving the
steam selector back and forth from the off ( ) to the max ( ) steam settings several times.
trouble shooting guide
10
If problems persist please visit
oliso.com/faqs
