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CHIPCARD ERRORS  

MESSAGE 

CAUSE  

CHIPCARD ERROR 

An error has occurred while programming the chipcard. 

INVALID CHIPCRD 

The chipcard is invalid. 

CHIPCARD EXPIRED  The chipcard has expired. The current date is greater than or equal 

to the expiry date written on the card. 

DEALER CODE 
ERROR 

Appears when an error occurs for the dealer code. 

CARD CODE ERROR  Appears when an error occurs for the card code. 

WALL. CODE ERROR  Appears when an error occurs for the wallet code. 

NO WALLET 

The operation on the chipcard wallet cannot be executed because 
the wallet is not enabled. 

POINTS LIMIT 

Appears when the upper limit for points contained on the chipcard 
is exceeded. 

INVALID DATA 

The user details related to the chipcard are invalid. 

CHECK BALANCE 

The card cannot be deleted because the value associated with the 
electronic wallet is not 0. 

MAX. CREDIT EXC.  

The operation requested for the card would result in the credit limit 
being exceeded. 

SLIP PRINTER ERRORS 

MESSAGE 

CAUSE  

SOLUTION 

INSERT FORM 

Appears when you must insert the printing 
form into the slip printer 

Insert the form. 

REMOVE FORM 

Appears when printing an invoice or receipt 
and printing must continue on the next form.  

Remove the form from 
the printer. 

Summary of Contents for CRF3000

Page 1: ...ERRORS AND TROUBLESHOOTING ENGLISH FRAN AIS DEUTSCH ESPA OL CASH REGISTER NETTUN 3000 int l...

Page 2: ...arking on the product Your attention is drawn to the following actions which could compromise the conformity attested to above and also product characteristics incorrect power supply incorrect install...

Page 3: ...ORS AND TROUBLESHOOTING 1 ERROR MESSAGES 3 EJ MESSAGES 3 GENERAL ERRORS LIST 4 OPERATOR MANAGEMENT ERRORS 6 EJ ERRORS 6 CHIPCARD ERRORS 7 SLIP PRINTER ERRORS 7 TROUBLESHOOTING 8 RAM AND APPLICATION SO...

Page 4: ...you need and the instructions for handling the waste correctly for example location and times of the waste collection centres etc b When you purchase a new device of ours give a used device similar t...

Page 5: ...t is displayed MESSAGE the cause of the error CAUSE and when possible the solution SOLUTION To make consulting the errors easier they are grouped according to the environments in which they appear EJ...

Page 6: ...Wait approx 20 seconds Press the ON OFF switch located at the rear turning this to the I position and press the key Check if normal operating conditions have been restored If not proceed to the next...

Page 7: ...ed and displayed on the touch screen to indicate the error condition EJ MESSAGES MESSAGE CAUSE SOLUTION EJ NEARLY FULL The EJ multimedia card has almost reached its maximum capacity Terminate the curr...

Page 8: ...ED Appears when an operation is not allowed INSERT AMOUNT Appears when the mandatory balance calculation option is set and the user does not enter the amount for its calculation SET PRICE Appears when...

Page 9: ...ears when a price bypass operation is requested for a department but the price flag for the department is set as disabled in department management CLOSE DRAWER Appears when you try to open a ticket bu...

Page 10: ...AUSE JOURN DELETED OPEN DOOR Appears at the end of the deletion procedure DOOR OPEN Appears when the door of the EJ bay is open NOT POSSIBLE Appears when the data on the multimedia card cannot be dele...

Page 11: ...wallet cannot be executed because the wallet is not enabled POINTS LIMIT Appears when the upper limit for points contained on the chipcard is exceeded INVALID DATA The user details related to the chi...

Page 12: ...turning this to the O position Extract the EJ and then reinsert it Replace the EJ card Press the ON OFF located at the rear switch turning this to the I position Error messages related to the EJ are s...

Page 13: ...he normal operating conditions To activate this procedure 1 Power off the cash register by pressing the key on the operator panel 2 Press the ON OFF switch located at the rear turning this to the O po...

Page 14: ...en calibration and at the end wait until the initialisation procedure completes and a message is printed on the ticket 10 The cash register starts automatically At the end a screen is displayed asking...

Page 15: ...Code 578116en...

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